Total complaints
1
Filed since Frus
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it makes no decision about the property. Unfortunately's complaint history from CFPB public records. 1 consumers have filed complaints since Frus. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Frus
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it makes no decision about the property. Unfortunately's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we reached out to the Bank but were told the following : XXXX XXXX is acting as a Trustee | 1 |
| State | Complaints |
|---|---|
| the Bank doesn't even know who its servicer is currently or that since the decision was rendered on XXXX | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX is not involved in the servicing of the loans or the foreclosure process.. This is the responsibility of the Servicer. Since XXXX XXXX XXXX XXXX. ( XXXX XXXX '' ) serviced the loan associated with the property | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it makes no decision about the property. Unfortunately has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Frus, and the most recent logged activity is Frustrated, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it makes no decision about the property. Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we reached out to the Bank but were told the following : XXXX XXXX is acting as a Trustee", and the single most common underlying issue is "XXXX XXXX is not involved in the servicing of the loans or the foreclosure process.. This is the responsibility of the Servicer. Since XXXX XXXX XXXX XXXX. ( XXXX XXXX '' ) serviced the loan associated with the property".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it makes no decision about the property. Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it makes no decision about the property. Unfortunately has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it makes no decision about the property. Unfortunately has a 0% timely response rate to CFPB complaints.
The most common issue reported against it makes no decision about the property. Unfortunately is "XXXX XXXX is not involved in the servicing of the loans or the foreclosure process.. This is the responsibility of the Servicer. Since XXXX XXXX XXXX XXXX. ( XXXX XXXX '' ) serviced the loan associated with the property" in the "we reached out to the Bank but were told the following : XXXX XXXX is acting as a Trustee" product category.
Read our methodology — how this data is sourced, computed, and verified.