Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it looks like in the notes the second person you talked to called and couldn't get you on the phone's complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it looks like in the notes the second person you talked to called and couldn't get you on the phone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and that I should expect the money within 2-4 business days after that time. When I told him about the two calls on XXXX and XXXX | 1 |
| State | Complaints |
|---|---|
| so they left a voicemail on the 7th telling you they were sorry that they couldn't expedite the claim after all. '' I first said | 1 |
| Issue | Complaints |
|---|---|
| and that I had clarified to both of them that I needed the MONEY in that time frame | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it looks like in the notes the second person you talked to called and couldn't get you on the phone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it looks like in the notes the second person you talked to called and couldn't get you on the phone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that I should expect the money within 2-4 business days after that time. When I told him about the two calls on XXXX and XXXX", and the single most common underlying issue is "and that I had clarified to both of them that I needed the MONEY in that time frame".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it looks like in the notes the second person you talked to called and couldn't get you on the phone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it looks like in the notes the second person you talked to called and couldn't get you on the phone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it looks like in the notes the second person you talked to called and couldn't get you on the phone has a 0% timely response rate to CFPB complaints.
The most common issue reported against it looks like in the notes the second person you talked to called and couldn't get you on the phone is "and that I had clarified to both of them that I needed the MONEY in that time frame" in the "and that I should expect the money within 2-4 business days after that time. When I told him about the two calls on XXXX and XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.