Total complaints
2
Filed since A re
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows it lacks all of the previously requested information needed to validate your dispute. Unfortunately's complaint history from CFPB public records. 2 consumers have filed complaints since A re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since A re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it lacks all of the previously requested information needed to validate your dispute. Unfortunately's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and asked the Merchant for a response The Merchant responded ( falsely ) that the Customer had not provided a cancellation notice. The Merchant provided the following documentation : The policy agreement ( including the cancellation policy ) signed by The Customer in XXXX using an online form - Document 1 < please note that none of those were communicated to the Customer at the time of cancellation ; moreover | 1 |
| however Capital One would continuously send me letters saying more documents were needed. I sent | 1 |
| State | Complaints |
|---|---|
| based on the information we have | 2 |
| Issue | Complaints |
|---|---|
| we would have certainly used the services > Capital One closed the dispute on XX/XX/XXXX | 1 |
| dates | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it lacks all of the previously requested information needed to validate your dispute. Unfortunately has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A re, and the most recent logged activity is Capital On, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it lacks all of the previously requested information needed to validate your dispute. Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and asked the Merchant for a response The Merchant responded ( falsely ) that the Customer had not provided a cancellation notice. The Merchant provided the following documentation : The policy agreement ( including the cancellation policy ) signed by The Customer in XXXX using an online form - Document 1 < please note that none of those were communicated to the Customer at the time of cancellation ; moreover", and the single most common underlying issue is "we would have certainly used the services > Capital One closed the dispute on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it lacks all of the previously requested information needed to validate your dispute. Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it lacks all of the previously requested information needed to validate your dispute. Unfortunately has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
it lacks all of the previously requested information needed to validate your dispute. Unfortunately has a 0% timely response rate to CFPB complaints.
The most common issue reported against it lacks all of the previously requested information needed to validate your dispute. Unfortunately is "we would have certainly used the services > Capital One closed the dispute on XX/XX/XXXX" in the "and asked the Merchant for a response The Merchant responded ( falsely ) that the Customer had not provided a cancellation notice. The Merchant provided the following documentation : The policy agreement ( including the cancellation policy ) signed by The Customer in XXXX using an online form - Document 1 < please note that none of those were communicated to the Customer at the time of cancellation ; moreover" product category.
Read our methodology — how this data is sourced, computed, and verified.