Total complaints
1
Filed since I de
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it is not the same address as the Physical address and/or the Lot 's primary Parcel number's complaint history from CFPB public records. 1 consumers have filed complaints since I de. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I de
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it is not the same address as the Physical address and/or the Lot 's primary Parcel number's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the modification specialist realized something very wrong with the deed and mortgage information. He informed me that my home was in foreclosure through the State of Washington and had been in foreclosure for a few years. The State of Washington placed a lien on the deed and/or title due to unpaid property taxes for the 2nd ParceXXXX associated with my home for nearly 9 years. At this point the Mortgage Modification specialist was required to transfer me over to the Mortgage processing department M | 1 |
| State | Complaints |
|---|---|
| nor did that address exist to the XXXX. While in communication with the XXXX XXXX XXXX Representatives | 1 |
| Issue | Complaints |
|---|---|
| I was informed that since they were not receiving annual Statements from the Department of Treasury they could not assist with paying any back-payments from previous unpaid years. I was completely unaware of the unpaid property taxes for that second parcel because I was not receiving any yearly tax statements from the Department of Treasury myself. My guess | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it is not the same address as the Physical address and/or the Lot 's primary Parcel number has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I de, and the most recent logged activity is I decided , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it is not the same address as the Physical address and/or the Lot 's primary Parcel number reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the modification specialist realized something very wrong with the deed and mortgage information. He informed me that my home was in foreclosure through the State of Washington and had been in foreclosure for a few years. The State of Washington placed a lien on the deed and/or title due to unpaid property taxes for the 2nd ParceXXXX associated with my home for nearly 9 years. At this point the Mortgage Modification specialist was required to transfer me over to the Mortgage processing department M", and the single most common underlying issue is "I was informed that since they were not receiving annual Statements from the Department of Treasury they could not assist with paying any back-payments from previous unpaid years. I was completely unaware of the unpaid property taxes for that second parcel because I was not receiving any yearly tax statements from the Department of Treasury myself. My guess".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it is not the same address as the Physical address and/or the Lot 's primary Parcel number: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it is not the same address as the Physical address and/or the Lot 's primary Parcel number has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it is not the same address as the Physical address and/or the Lot 's primary Parcel number has a 0% timely response rate to CFPB complaints.
The most common issue reported against it is not the same address as the Physical address and/or the Lot 's primary Parcel number is "I was informed that since they were not receiving annual Statements from the Department of Treasury they could not assist with paying any back-payments from previous unpaid years. I was completely unaware of the unpaid property taxes for that second parcel because I was not receiving any yearly tax statements from the Department of Treasury myself. My guess" in the "the modification specialist realized something very wrong with the deed and mortgage information. He informed me that my home was in foreclosure through the State of Washington and had been in foreclosure for a few years. The State of Washington placed a lien on the deed and/or title due to unpaid property taxes for the 2nd ParceXXXX associated with my home for nearly 9 years. At this point the Mortgage Modification specialist was required to transfer me over to the Mortgage processing department M" product category.
Read our methodology — how this data is sourced, computed, and verified.