it is not currently a government-backed '' loan under the CARES Act. '' My response - so you won't honor this even though my XXXX XXXX loan was sold to a private company in XX/XX/XXXX under no fault of my own and I have no recourse for them doing so. So you are not operating in the spirit of the Cares Act.

What the CFPB Record Shows About it is not currently a government-backed '' loan under the CARES Act. '' My response - so you won't honor this even though my XXXX XXXX loan was sold to a private company in XX/XX/XXXX under no fault of my own and I have no recourse for them doing so. So you are not operating in the spirit of the Cares Act.

it is not currently a government-backed '' loan under the CARES Act. '' My response - so you won't honor this even though my XXXX XXXX loan was sold to a private company in XX/XX/XXXX under no fault of my own and I have no recourse for them doing so. So you are not operating in the spirit of the Cares Act. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Anot, and the most recent logged activity is Another qu, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, it is not currently a government-backed '' loan under the CARES Act. '' My response - so you won't honor this even though my XXXX XXXX loan was sold to a private company in XX/XX/XXXX under no fault of my own and I have no recourse for them doing so. So you are not operating in the spirit of the Cares Act. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "In your inquiry you referenced the U.S. CARES Act.The provisions of the CARES Act specific to mortgage payment relief are only applicable to government-backed '' loans", and the single most common underlying issue is "owned or securitized by the XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it is not currently a government-backed '' loan under the CARES Act. '' My response - so you won't honor this even though my XXXX XXXX loan was sold to a private company in XX/XX/XXXX under no fault of my own and I have no recourse for them doing so. So you are not operating in the spirit of the Cares Act.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.