Total complaints
1
Filed since -- -
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it is important to note that a financial institution like Comenity Capital Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXX the debt ) may not disclose non-public personal information to a non-affiliated third party's complaint history from CFPB public records. 1 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since -- -
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it is important to note that a financial institution like Comenity Capital Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXX the debt ) may not disclose non-public personal information to a non-affiliated third party's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| sent digital disputes using credit karma TransUnion | 1 |
| State | Complaints |
|---|---|
| such as credit reporting agencies like Debt Collection Agencies | 1 |
| Issue | Complaints |
|---|---|
| and XXXX. XXXX removed this account immediately due to it being unverifiable and by not giving any permissible purpose Under 15 US code 1681b permissible purposes of consumer reports. Transunion I sent a dispute on credit karma. Transunion tells me the account is verified and I'm trying to figure out how. How are they verifying it? Did they get my signature from that company saying I give access to my consumer report? Or are they just saying verified? All credit accounts are insured before the lender gives out credit. Once a lender writes off the the balance for tax purposes and the account states it is written off '' you no longer legally have to pay that debt under IRS provisions and regulations once a debt is written off it is considered a canceled debt per the IRS. So I'm trying to figure out what debt are they collecting if there is no debt. How much did they pay for the alleged debt? How much did they pay for my private information? I never gave explicit authorization for XXXX XXXX XXXX to access my consumer report. Furthermore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it is important to note that a financial institution like Comenity Capital Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXX the debt ) may not disclose non-public personal information to a non-affiliated third party has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is -- - I sen, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it is important to note that a financial institution like Comenity Capital Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXX the debt ) may not disclose non-public personal information to a non-affiliated third party reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "sent digital disputes using credit karma TransUnion", and the single most common underlying issue is "and XXXX. XXXX removed this account immediately due to it being unverifiable and by not giving any permissible purpose Under 15 US code 1681b permissible purposes of consumer reports. Transunion I sent a dispute on credit karma. Transunion tells me the account is verified and I'm trying to figure out how. How are they verifying it? Did they get my signature from that company saying I give access to my consumer report? Or are they just saying verified? All credit accounts are insured before the lender gives out credit. Once a lender writes off the the balance for tax purposes and the account states it is written off '' you no longer legally have to pay that debt under IRS provisions and regulations once a debt is written off it is considered a canceled debt per the IRS. So I'm trying to figure out what debt are they collecting if there is no debt. How much did they pay for the alleged debt? How much did they pay for my private information? I never gave explicit authorization for XXXX XXXX XXXX to access my consumer report. Furthermore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it is important to note that a financial institution like Comenity Capital Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXX the debt ) may not disclose non-public personal information to a non-affiliated third party: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it is important to note that a financial institution like Comenity Capital Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXX the debt ) may not disclose non-public personal information to a non-affiliated third party has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it is important to note that a financial institution like Comenity Capital Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXX the debt ) may not disclose non-public personal information to a non-affiliated third party has a 0% timely response rate to CFPB complaints.
The most common issue reported against it is important to note that a financial institution like Comenity Capital Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXX the debt ) may not disclose non-public personal information to a non-affiliated third party is "and XXXX. XXXX removed this account immediately due to it being unverifiable and by not giving any permissible purpose Under 15 US code 1681b permissible purposes of consumer reports. Transunion I sent a dispute on credit karma. Transunion tells me the account is verified and I'm trying to figure out how. How are they verifying it? Did they get my signature from that company saying I give access to my consumer report? Or are they just saying verified? All credit accounts are insured before the lender gives out credit. Once a lender writes off the the balance for tax purposes and the account states it is written off '' you no longer legally have to pay that debt under IRS provisions and regulations once a debt is written off it is considered a canceled debt per the IRS. So I'm trying to figure out what debt are they collecting if there is no debt. How much did they pay for the alleged debt? How much did they pay for my private information? I never gave explicit authorization for XXXX XXXX XXXX to access my consumer report. Furthermore" in the "sent digital disputes using credit karma TransUnion" product category.
Read our methodology — how this data is sourced, computed, and verified.