Total complaints
1
Filed since My e
2026 data Public-data reference. official source
'' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next's complaint history from CFPB public records. 1 consumers have filed complaints since My e. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My e
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
'' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next complaint mix by product
- since the 1 100.0% – 0% relief
How '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| since the first month of enrolling my debt | 1 |
Top States
| State | Complaints |
|---|---|
| my debt may have been reduced but the settlement fee was still high and created less progress by taking a large payment from me. I would also like to say that when,,FREEDOM FINANCIAL NETWORK,MD,20743,,Consent provided,Web,2023-08-02,Closed with explanation,Yes,N/A,7341343 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| '' that does not explain where the money was taken from my dedicated account to show the settlement fees ) According to the XXXX summary of activity | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next
'' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My e, and the most recent logged activity is My entire , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "since the first month of enrolling my debt", and the single most common underlying issue is "'' that does not explain where the money was taken from my dedicated account to show the settlement fees ) According to the XXXX summary of activity".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next have?
'' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next respond to complaints on time?
'' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next has a 0% timely response rate to CFPB complaints.
What is the most common complaint about '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next?
The most common issue reported against '' it is enrolled as XXXXXXXX XXXX XXXX XXXX but I am making payments out to XXXX XXXX XXXX '' as well as the document that was sent has the name of the original creditor '' as well and not the current creditor. Next is "'' that does not explain where the money was taken from my dedicated account to show the settlement fees ) According to the XXXX summary of activity" in the "since the first month of enrolling my debt" product category.
Read our methodology — how this data is sourced, computed, and verified.
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