Total complaints
1
Filed since US B
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it is a fact that has been agreed upon already by both parties. The issue now is's complaint history from CFPB public records. 1 consumers have filed complaints since US B. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since US B
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it is a fact that has been agreed upon already by both parties. The issue now is's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX. I have attempted to contact US Bank at the email address they instructed me to use | 1 |
| State | Complaints |
|---|---|
| who is going to hold US Bank accountable to follow through with the enforcement action? They did not follow through with their claims in XXXX XXXX XXXX as was directed by you | 1 |
| Issue | Complaints |
|---|---|
| yet I have not received a single correspondence in return from US Bank. US Bank claims that if '' I am determined eligible for a refund that I would receive communication from them. I have not received any communication since then. I know for a fact I am eligible to receive compensation for these things because US Bank admits to me in the letter I possess that there was fault caused by US Bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it is a fact that has been agreed upon already by both parties. The issue now is has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to US B, and the most recent logged activity is US Bank no, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it is a fact that has been agreed upon already by both parties. The issue now is reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX. I have attempted to contact US Bank at the email address they instructed me to use", and the single most common underlying issue is "yet I have not received a single correspondence in return from US Bank. US Bank claims that if '' I am determined eligible for a refund that I would receive communication from them. I have not received any communication since then. I know for a fact I am eligible to receive compensation for these things because US Bank admits to me in the letter I possess that there was fault caused by US Bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it is a fact that has been agreed upon already by both parties. The issue now is: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it is a fact that has been agreed upon already by both parties. The issue now is has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it is a fact that has been agreed upon already by both parties. The issue now is has a 0% timely response rate to CFPB complaints.
The most common issue reported against it is a fact that has been agreed upon already by both parties. The issue now is is "yet I have not received a single correspondence in return from US Bank. US Bank claims that if '' I am determined eligible for a refund that I would receive communication from them. I have not received any communication since then. I know for a fact I am eligible to receive compensation for these things because US Bank admits to me in the letter I possess that there was fault caused by US Bank" in the "XXXX XXXX. I have attempted to contact US Bank at the email address they instructed me to use" product category.
Read our methodology — how this data is sourced, computed, and verified.