Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it doesn't excuse the fact they are still reporting inaccurately which is still causing harm... Either way I dispute this's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it doesn't excuse the fact they are still reporting inaccurately which is still causing harm... Either way I dispute this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| administrative closure XX/XX/XXXX inability to obtain or verify account holder identity. Charge off date XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| both are grounds for removal. Legal basis FCRA 607 ( b ) Failure to assure maximum possible accuracy. FCRA 611 ( a ) ( 1 ) - ( 6 ) failure to conduct a reasonable investigation. FCRA 605B ( 15 USC 1681c-2 ) Failure to block disputed or identity related information ( they were supposed to within four business days ). FCRA 623 ( a ) ( 5 ) incorrect reporting of first delinquency. Discovers internal records show no missed payment prior to administrative closure yet XXXX reports XX/XX/XXXX as 1ST DOD.FCRA 605 ( a ) illegal date extension of derogatory information.,,DISCOVER BANK,GA,30134,,Consent provided,Web,2025-10-30,Closed with explanation,Yes,N/A,16890551 | 1 |
| Issue | Complaints |
|---|---|
| despite the account being inactive since XXXX. Disputed filed since XX/XX/XXXX to present date. XX/XX/XXXX XXXX marked the item as verified and despite of my request for method of verification | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it doesn't excuse the fact they are still reporting inaccurately which is still causing harm... Either way I dispute this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it doesn't excuse the fact they are still reporting inaccurately which is still causing harm... Either way I dispute this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "administrative closure XX/XX/XXXX inability to obtain or verify account holder identity. Charge off date XX/XX/XXXX", and the single most common underlying issue is "despite the account being inactive since XXXX. Disputed filed since XX/XX/XXXX to present date. XX/XX/XXXX XXXX marked the item as verified and despite of my request for method of verification".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it doesn't excuse the fact they are still reporting inaccurately which is still causing harm... Either way I dispute this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it doesn't excuse the fact they are still reporting inaccurately which is still causing harm... Either way I dispute this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it doesn't excuse the fact they are still reporting inaccurately which is still causing harm... Either way I dispute this has a 0% timely response rate to CFPB complaints.
The most common issue reported against it doesn't excuse the fact they are still reporting inaccurately which is still causing harm... Either way I dispute this is "despite the account being inactive since XXXX. Disputed filed since XX/XX/XXXX to present date. XX/XX/XXXX XXXX marked the item as verified and despite of my request for method of verification" in the "administrative closure XX/XX/XXXX inability to obtain or verify account holder identity. Charge off date XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.