Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it didn't make sense that I was only charged XX/XX/XXXXXXXXper month for the duration of the product's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it didn't make sense that I was only charged XX/XX/XXXXXXXXper month for the duration of the product's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called the indicated number XXXX and was advised they are a 3rd party handling this issue. They advised this was a product I did not sign up for | 1 |
| State | Complaints |
|---|---|
| when divided out among the nearly 3 years it was charged. The representative told me in the interim | 1 |
| Issue | Complaints |
|---|---|
| I was advised it was based on the information they had '' but they would be willing to offer me an additional {$250.00} since they don't have the records to go back that far. I advised them I was concerned | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it didn't make sense that I was only charged XX/XX/XXXXXXXXper month for the duration of the product has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it didn't make sense that I was only charged XX/XX/XXXXXXXXper month for the duration of the product reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called the indicated number XXXX and was advised they are a 3rd party handling this issue. They advised this was a product I did not sign up for", and the single most common underlying issue is "I was advised it was based on the information they had '' but they would be willing to offer me an additional {$250.00} since they don't have the records to go back that far. I advised them I was concerned".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it didn't make sense that I was only charged XX/XX/XXXXXXXXper month for the duration of the product: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it didn't make sense that I was only charged XX/XX/XXXXXXXXper month for the duration of the product has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it didn't make sense that I was only charged XX/XX/XXXXXXXXper month for the duration of the product has a 0% timely response rate to CFPB complaints.
The most common issue reported against it didn't make sense that I was only charged XX/XX/XXXXXXXXper month for the duration of the product is "I was advised it was based on the information they had '' but they would be willing to offer me an additional {$250.00} since they don't have the records to go back that far. I advised them I was concerned" in the "I called the indicated number XXXX and was advised they are a 3rd party handling this issue. They advised this was a product I did not sign up for" product category.
Read our methodology — how this data is sourced, computed, and verified.