Total complaints
3
Filed since As o
2026 data Public-data reference. official source
it came at a severe cost to borrowers
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows it came at a severe cost to borrowers's complaint history from CFPB public records. 3 consumers have filed complaints since As o. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
As o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
it came at a severe cost to borrowers complaint mix by product
- XXXX engaged 2 66.7% – 0% relief
- Navient engaged 1 33.3% – 0% relief
How it came at a severe cost to borrowers's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX engaged in criminal business practices | 2 |
| Navient engaged in criminal business practices | 1 |
Top States
| State | Complaints |
|---|---|
| whose balances swelled with accrued and capitalized interest and who were denied the opportunity to enroll in repayment plans that could have significantly lowered their monthly payments and set them on a path to loan cancellation. | 2 |
| whose balances swelled with accrued and capitalized interest and who were denied the opportunity to enroll in repayment plans that could have significantly lowered their monthly payments and set them on a path to loan cancellation. This is exactly what happened to me. After finishing my XXXX in XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| To keep costs low | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About it came at a severe cost to borrowers
it came at a severe cost to borrowers has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As o, and the most recent logged activity is As outline, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it came at a severe cost to borrowers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX engaged in criminal business practices", and the single most common underlying issue is "To keep costs low".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it came at a severe cost to borrowers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does it came at a severe cost to borrowers have?
it came at a severe cost to borrowers has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does it came at a severe cost to borrowers respond to complaints on time?
it came at a severe cost to borrowers has a 0% timely response rate to CFPB complaints.
What is the most common complaint about it came at a severe cost to borrowers?
The most common issue reported against it came at a severe cost to borrowers is "To keep costs low" in the "XXXX engaged in criminal business practices" product category.
Read our methodology — how this data is sourced, computed, and verified.
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