Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it appears the theft was done internally. The money was taken on the exact date my money was deposited on the card's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it appears the theft was done internally. The money was taken on the exact date my money was deposited on the card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| called customer service to report the fraud. Was sent a form which arrived a few day later | 1 |
| State | Complaints |
|---|---|
| with a {$500.00} limit per day! The card never left my possession. The letter plainly stated if I got the form and papers back before the deadline they would return my money. However they still have not!,,Conduent Incorporated,IL,60643,Older American,Consent provided,Web,2024-01-04,Closed with explanation,Yes,N/A,8067534 | 1 |
| Issue | Complaints |
|---|---|
| with my complaint and a FAX # AS WELL. Faxed complaint to XXXX XXXX IN TEXAS as well. Have been in touch with XXXX XXXX a few times. They were suppose to give me a PROVISIONAL CREDIT per a letter they sent me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it appears the theft was done internally. The money was taken on the exact date my money was deposited on the card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it appears the theft was done internally. The money was taken on the exact date my money was deposited on the card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "called customer service to report the fraud. Was sent a form which arrived a few day later", and the single most common underlying issue is "with my complaint and a FAX # AS WELL. Faxed complaint to XXXX XXXX IN TEXAS as well. Have been in touch with XXXX XXXX a few times. They were suppose to give me a PROVISIONAL CREDIT per a letter they sent me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it appears the theft was done internally. The money was taken on the exact date my money was deposited on the card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it appears the theft was done internally. The money was taken on the exact date my money was deposited on the card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it appears the theft was done internally. The money was taken on the exact date my money was deposited on the card has a 0% timely response rate to CFPB complaints.
The most common issue reported against it appears the theft was done internally. The money was taken on the exact date my money was deposited on the card is "with my complaint and a FAX # AS WELL. Faxed complaint to XXXX XXXX IN TEXAS as well. Have been in touch with XXXX XXXX a few times. They were suppose to give me a PROVISIONAL CREDIT per a letter they sent me" in the "called customer service to report the fraud. Was sent a form which arrived a few day later" product category.
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