2026 data Public-data reference. official source

it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701's complaint history from CFPB public records. 1 consumers have filed complaints since OnXX. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
OnXX
Since

Total complaints

1

Filed since OnXX

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 complaint mix by product

Total complaints: 1

it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I was: 1 complaints (100.0%), resolution 0.0% I was 100.0%
  • I was 1 100.0% 0% relief

How it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I was surprised to see an interest fee of {$14.00} on my statement. I had just paid {$2000.00} the day prior to pay off my new purchases. I contacted Chase and they THEN decide to tell me If you take the promotional balance transfer offer and do not pay off your entire balance each month ( including the promotional balances that you add by using this offer ) 1

Top Issues

Issue Complaints
even if you pay your purchase balance in full each month. New purchases include any fees added to your purchase balance 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701

it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to OnXX, and the most recent logged activity is OnXX/XX/XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was surprised to see an interest fee of {$14.00} on my statement. I had just paid {$2000.00} the day prior to pay off my new purchases. I contacted Chase and they THEN decide to tell me If you take the promotional balance transfer offer and do not pay off your entire balance each month ( including the promotional balances that you add by using this offer )", and the single most common underlying issue is "even if you pay your purchase balance in full each month. New purchases include any fees added to your purchase balance".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 have?

it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 respond to complaints on time?

it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701?

The most common issue reported against it actually cost me more money now if I want to keep using the card. This is a waste of my time and money and extremely deceptive.,,JPMORGAN CHASE & CO.,CA,94109,,Consent provided,Web,2018-03-27,Closed with monetary relief,Yes,N/A,2856701 is "even if you pay your purchase balance in full each month. New purchases include any fees added to your purchase balance" in the "I was surprised to see an interest fee of {$14.00} on my statement. I had just paid {$2000.00} the day prior to pay off my new purchases. I contacted Chase and they THEN decide to tell me If you take the promotional balance transfer offer and do not pay off your entire balance each month ( including the promotional balances that you add by using this offer )" product category.

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