Total complaints
1
Filed since With
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows is that since the marked all 3 of my loans as 60 days late the last time's complaint history from CFPB public records. 1 consumers have filed complaints since With. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since With
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How is that since the marked all 3 of my loans as 60 days late the last time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I contacted them to ask for assistance. They told me I had no options at this moment. As I asked further their suggestion on handling the situation was to XXXX ( XX/XX/2021 | 1 |
| State | Complaints |
|---|---|
| my credit still has not recovered | 1 |
| Issue | Complaints |
|---|---|
| I suggest making a payment for the amount you can afford. In the event your loan falls past due by 5 days | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
is that since the marked all 3 of my loans as 60 days late the last time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is With the n, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, is that since the marked all 3 of my loans as 60 days late the last time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I contacted them to ask for assistance. They told me I had no options at this moment. As I asked further their suggestion on handling the situation was to XXXX ( XX/XX/2021", and the single most common underlying issue is "I suggest making a payment for the amount you can afford. In the event your loan falls past due by 5 days".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating is that since the marked all 3 of my loans as 60 days late the last time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
is that since the marked all 3 of my loans as 60 days late the last time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
is that since the marked all 3 of my loans as 60 days late the last time has a 0% timely response rate to CFPB complaints.
The most common issue reported against is that since the marked all 3 of my loans as 60 days late the last time is "I suggest making a payment for the amount you can afford. In the event your loan falls past due by 5 days" in the "so I contacted them to ask for assistance. They told me I had no options at this moment. As I asked further their suggestion on handling the situation was to XXXX ( XX/XX/2021" product category.
Read our methodology — how this data is sourced, computed, and verified.