Total complaints
2
Filed since The
2026 data Public-data reference. official source
is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00}
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00}'s complaint history from CFPB public records. 2 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00} complaint mix by product
- interest 2 100.0% – 0% relief
How is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00}'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| interest | 2 |
Top States
| State | Complaints |
|---|---|
| yet there is an option to pay around {$1000.00} and one could assume this could be applied as 3 months worth of payments or it could be applied as one month of payments and the rest toward principal. The problem is that the system doesn't tell you what it's doing with any money above and beyond the current bill. Key Bank admitted that they just applied it to principal rather than clarifying where we would like the money to go | 1 |
| yet there is an option to pay around {$1000.00} and one could assume this could be applied as 3 months worth of payments or it could be applied as one month of payments and the rest toward principal. The problem is that the system doesn't tell you what it's doing with any money above and beyond the current bill. XXXX XXXX admitted that they just applied it to principal rather than clarifying where we would like the money to go | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| etc ). The 3 options for payment include a past payment amount | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00}
is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00} has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The online, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "interest", and the single most common underlying issue is "etc ). The 3 options for payment include a past payment amount".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00} have?
is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00} has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00} respond to complaints on time?
is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00} has a 0% timely response rate to CFPB complaints.
What is the most common complaint about is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00}?
The most common issue reported against is that for past amount due or just the payment you made last time? Is the full balance up to date for that days interest or from the prior statement balance? These are questions I tried to get answers to the last time this happened and they refused to give me that information nor tell me where I could find that information. For example a typical monthly payment is {$300.00} is "etc ). The 3 options for payment include a past payment amount" in the "interest" product category.
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