Total complaints
1
Filed since Thro
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows is extremely troubling.,,EQUIFAX's complaint history from CFPB public records. 1 consumers have filed complaints since Thro. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thro
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How is extremely troubling.,,EQUIFAX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX was the only Equifax representative I spoke with who displayed any level of concern that an Equifax employee | 1 |
| State | Complaints |
|---|---|
| INC.,IL,62040,,Consent provided,Web,2019-04-05,Closed with explanation,Yes,N/A,3203176 | 1 |
| Issue | Complaints |
|---|---|
| acknowledged receipt of my and my mom 's documents with PII but then did not upload them to the system. The casual attitude and lack of responsibility Equifax displayed that day | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
is extremely troubling.,,EQUIFAX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thro, and the most recent logged activity is Throughout, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, is extremely troubling.,,EQUIFAX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX was the only Equifax representative I spoke with who displayed any level of concern that an Equifax employee", and the single most common underlying issue is "acknowledged receipt of my and my mom 's documents with PII but then did not upload them to the system. The casual attitude and lack of responsibility Equifax displayed that day".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating is extremely troubling.,,EQUIFAX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
is extremely troubling.,,EQUIFAX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
is extremely troubling.,,EQUIFAX has a 0% timely response rate to CFPB complaints.
The most common issue reported against is extremely troubling.,,EQUIFAX is "acknowledged receipt of my and my mom 's documents with PII but then did not upload them to the system. The casual attitude and lack of responsibility Equifax displayed that day" in the "XXXX was the only Equifax representative I spoke with who displayed any level of concern that an Equifax employee" product category.
Read our methodology — how this data is sourced, computed, and verified.