Total complaints
1
Filed since I st
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows is DECEASED's complaint history from CFPB public records. 1 consumers have filed complaints since I st. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I st
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How is DECEASED's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I did not authorize the use of my email. The Aidvantage customer service worker would not transfer me to anyone who had authorization to remove my email from someone else 's account. Said worker did not in anyway attempt to help. I was put on several holds | 1 |
| State | Complaints |
|---|---|
| nor DID NOT HAVE AUTHORIZATION to use my personal email. I am extremely frustrated with the lack of concern Aidvantage representatives have for their customer 's issues.,,Maximus Federal Services | 1 |
| Issue | Complaints |
|---|---|
| the representative chose to end the call and hang up on me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
is DECEASED has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I st, and the most recent logged activity is I stated I, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, is DECEASED reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I did not authorize the use of my email. The Aidvantage customer service worker would not transfer me to anyone who had authorization to remove my email from someone else 's account. Said worker did not in anyway attempt to help. I was put on several holds", and the single most common underlying issue is "the representative chose to end the call and hang up on me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating is DECEASED: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
is DECEASED has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
is DECEASED has a 0% timely response rate to CFPB complaints.
The most common issue reported against is DECEASED is "the representative chose to end the call and hang up on me" in the "I did not authorize the use of my email. The Aidvantage customer service worker would not transfer me to anyone who had authorization to remove my email from someone else 's account. Said worker did not in anyway attempt to help. I was put on several holds" product category.
Read our methodology — how this data is sourced, computed, and verified.