Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows is {$510.00} due on XX/XX/XXXX!! He asked me if I have a contract and Itold him I was never given one. That I only have my original contract back from XX/XX/XXXX. He said that they were having a problem with the computer and did not record the new payment and that I was n't given a new contract because they were also having a problem with the printer. I said well's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How is {$510.00} due on XX/XX/XXXX!! He asked me if I have a contract and Itold him I was never given one. That I only have my original contract back from XX/XX/XXXX. He said that they were having a problem with the computer and did not record the new payment and that I was n't given a new contract because they were also having a problem with the printer. I said well's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they kept calling me to let re-finance my current loan. That there is still {$1000.00} available to loan me. I was n't interested but a few weeks later I decided to do it. I spoke to an agent by the name of XXXX XXXX and she said all I needed was to make my XX/XX/XXXX payment. I stopped by the XXXX office on XX/XX/XXXX and met with XXXX. She asked me for my Credit Card to charge me for the XX/XX/XXXX payment and ran the card. She then came back to the desk and told me that I qualified for {$1200.00} more. She pulled out her calculator and notepad and said my new payment would barely change. That it would be {$510.00} per month | 1 |
| State | Complaints |
|---|---|
| you printed my check and also printed a copy of my credit ca,,TMX Finance LLC,CA,91709,,Consent provided,Web,2016-11-28,Closed with explanation,Yes,No,2224776 | 1 |
| Issue | Complaints |
|---|---|
| not knowing how title loans worked that I did not have to sign a new contract since she gave me the check and said you 're good to go | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
is {$510.00} due on XX/XX/XXXX!! He asked me if I have a contract and Itold him I was never given one. That I only have my original contract back from XX/XX/XXXX. He said that they were having a problem with the computer and did not record the new payment and that I was n't given a new contract because they were also having a problem with the printer. I said well has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The next f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, is {$510.00} due on XX/XX/XXXX!! He asked me if I have a contract and Itold him I was never given one. That I only have my original contract back from XX/XX/XXXX. He said that they were having a problem with the computer and did not record the new payment and that I was n't given a new contract because they were also having a problem with the printer. I said well reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they kept calling me to let re-finance my current loan. That there is still {$1000.00} available to loan me. I was n't interested but a few weeks later I decided to do it. I spoke to an agent by the name of XXXX XXXX and she said all I needed was to make my XX/XX/XXXX payment. I stopped by the XXXX office on XX/XX/XXXX and met with XXXX. She asked me for my Credit Card to charge me for the XX/XX/XXXX payment and ran the card. She then came back to the desk and told me that I qualified for {$1200.00} more. She pulled out her calculator and notepad and said my new payment would barely change. That it would be {$510.00} per month", and the single most common underlying issue is "not knowing how title loans worked that I did not have to sign a new contract since she gave me the check and said you 're good to go".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating is {$510.00} due on XX/XX/XXXX!! He asked me if I have a contract and Itold him I was never given one. That I only have my original contract back from XX/XX/XXXX. He said that they were having a problem with the computer and did not record the new payment and that I was n't given a new contract because they were also having a problem with the printer. I said well: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
is {$510.00} due on XX/XX/XXXX!! He asked me if I have a contract and Itold him I was never given one. That I only have my original contract back from XX/XX/XXXX. He said that they were having a problem with the computer and did not record the new payment and that I was n't given a new contract because they were also having a problem with the printer. I said well has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
is {$510.00} due on XX/XX/XXXX!! He asked me if I have a contract and Itold him I was never given one. That I only have my original contract back from XX/XX/XXXX. He said that they were having a problem with the computer and did not record the new payment and that I was n't given a new contract because they were also having a problem with the printer. I said well has a 0% timely response rate to CFPB complaints.
The most common issue reported against is {$510.00} due on XX/XX/XXXX!! He asked me if I have a contract and Itold him I was never given one. That I only have my original contract back from XX/XX/XXXX. He said that they were having a problem with the computer and did not record the new payment and that I was n't given a new contract because they were also having a problem with the printer. I said well is "not knowing how title loans worked that I did not have to sign a new contract since she gave me the check and said you 're good to go" in the "they kept calling me to let re-finance my current loan. That there is still {$1000.00} available to loan me. I was n't interested but a few weeks later I decided to do it. I spoke to an agent by the name of XXXX XXXX and she said all I needed was to make my XX/XX/XXXX payment. I stopped by the XXXX office on XX/XX/XXXX and met with XXXX. She asked me for my Credit Card to charge me for the XX/XX/XXXX payment and ran the card. She then came back to the desk and told me that I qualified for {$1200.00} more. She pulled out her calculator and notepad and said my new payment would barely change. That it would be {$510.00} per month" product category.
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