Total complaints
4
Filed since Lega
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows IP address's complaint history from CFPB public records. 4 consumers have filed complaints since Lega. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since Lega
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How IP address's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| regulations | 3 |
| no failed login attempts | 1 |
| State | Complaints |
|---|---|
| browsing history | 3 |
| nothing ). I am then connected with a manager who states on the recorded line that he personally deals with this issue 3-4 times a day with XXXX users. There is a virus or malware that is put on the phone that allows the scammers to see everything on your screen and that is how they gain access to the bank account. He says that I can go to XXXX and have them run a scan on the phone and if they detect any malicious software then I can send documentation to prove my device was compromised. I don't believe that there is any virus on my phone and it was just a way for the representative to put the burden of proof on me. I go to the XXXX XXXX anyway and they say they don't have any way of scanning my device and all they can recommend is a factory reset ( which would delete any potential evidence if there was any ). After this I call Chase and let them know their recommendation will not work and ask what other options there are. I am told by the manager that there is nothing else they will do and that it is on me as the client to have XXXX prove my device has been hacked. I ask about what else can be done if Chase knows this is an ongoing issue | 1 |
| Issue | Complaints |
|---|---|
| contact details | 3 |
| FL ) which is definitely not near where I was that night or the next night | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
IP address has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Lega, and the most recent logged activity is XX/XX/23 -, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, IP address reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "regulations", and the single most common underlying issue is "contact details".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating IP address: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
IP address has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
IP address has a 0% timely response rate to CFPB complaints.
The most common issue reported against IP address is "contact details" in the "regulations" product category.
Read our methodology — how this data is sourced, computed, and verified.