Total complaints
7
Filed since Come
2026 data Public-data reference. official source
interest rate
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows interest rate's complaint history from CFPB public records. 7 consumers have filed complaints since Come. The company has a 0% timely response rate and has provided relief in 0% of cases.
7
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
Come
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
interest rate complaint mix by product
- I received 3 42.9% – 0% relief
- there was 1 14.3% – 0% relief
- I learned 1 14.3% – 0% relief
- reverse mortgages 1 14.3% – 0% relief
- verified I 1 14.3% – 0% relief
How interest rate's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received a formal notification letter from XXXX XXXX XXXX | 3 |
| there was a change. Upon logging into my XXXX account | 1 |
| I learned on Federal Student Aid Website | 1 |
| reverse mortgages present substantial risks both to Licensees and to consumers | 1 |
| verified I had made the two payments and that XXXX XXXX had received payment for both of them. I also discussed the situation with the Notary Public lying to me during document signing. He told me I shouldn't be mad at the Notary ( Sometimes the Notary doesn't know about real estate loans. '' REALLY? Why would you send someone out who doesn't know the rules and regulations about the loan they are notarizing? Because I'm not a loan agent | 1 |
Top States
| State | Complaints |
|---|---|
| maturity date | 3 |
| or available repayment plans of your federal student loans. '' I then logged into my AidVantage | 1 |
| or available repayment plans of your federal student loans. | 1 |
| and liquidity risks | 1 |
| and payment! ). He also told me I shouldn't be upset at Shellpoint | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| address | 3 |
| I found a notice ( also attached ) from XXXX alerting me that my loans will be transferred to AidVantage | 1 |
| and submitted them to the U.S. Department of Education I received a letter from Navient | 1 |
| as with any type of loan that is secured by a consumer 's home | 1 |
| and I'm not an expert on the nuances of real estate loans | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About interest rate
interest rate has accumulated 7 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Come, and the most recent logged activity is XX/XX/18 -, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, interest rate reports a 0% timely-response rate and has closed 14.3% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a formal notification letter from XXXX XXXX XXXX", and the single most common underlying issue is "address".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating interest rate: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does interest rate have?
interest rate has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does interest rate respond to complaints on time?
interest rate has a 0% timely response rate to CFPB complaints.
What is the most common complaint about interest rate?
The most common issue reported against interest rate is "address" in the "I received a formal notification letter from XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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