Total complaints
5
Filed since Bank
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows interest charges's complaint history from CFPB public records. 5 consumers have filed complaints since Bank. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since Bank
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How interest charges's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as well as major credit reporting bureaus to investigate billing errors and inaccurate reporting. I have submitted disputes | 3 |
| thereby preventing me from viewing my account information | 1 |
| including the potential to lose more than deposited or the need to deposit additional collateral in a falling market. Before using margin | 1 |
| State | Complaints |
|---|---|
| etc. XXXX XXXX repeatedly reported a number of different dates/months which they claim I was late and they currently state that I was 90 days late in XX/XX/XXXX when my first bill/payment was not even due until XX/XX/XXXX. Please refer to additional documentation for a breakdown of this situation and proof that XXXX XXXX/XXXX XXXX as well as the credit reporting bureaus have been neglectful in investigating my disputes and have been reporting a variety of inaccurate information. I have never had such a difficult time with a creditor and the credit reporting bureaus - this situation has been frustrating | 3 |
| credit score damage | 1 |
| and the risks associated with margin accounts. | 1 |
| Issue | Complaints |
|---|---|
| yet all I get are generic form letter responses stating that info is being reported as accurate. I paid XXXX credit card online in full on XX/XX/XXXX | 2 |
| or making payments through their digital platform. Additionally | 1 |
| experience | 1 |
| yet all I get are generic form letter responses stating that info is being reported as accurate. I paid XXXX credit card online in full on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
interest charges has accumulated 5 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bank, and the most recent logged activity is The follow, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, interest charges reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as well as major credit reporting bureaus to investigate billing errors and inaccurate reporting. I have submitted disputes", and the single most common underlying issue is "yet all I get are generic form letter responses stating that info is being reported as accurate. I paid XXXX credit card online in full on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating interest charges: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
interest charges has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
interest charges has a 0% timely response rate to CFPB complaints.
The most common issue reported against interest charges is "yet all I get are generic form letter responses stating that info is being reported as accurate. I paid XXXX credit card online in full on XX/XX/XXXX" in the "as well as major credit reporting bureaus to investigate billing errors and inaccurate reporting. I have submitted disputes" product category.
Read our methodology — how this data is sourced, computed, and verified.