Total complaints
65
Filed since # #
2026 data Public-data reference. official source
interest
65 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
65 consumer complaints filed with the CFPB
This profile shows interest's complaint history from CFPB public records. 65 consumers have filed complaints since # # . The company has a 0% timely response rate and has provided relief in 0% of cases.
65
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
40
States Active
# #
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
interest complaint mix by product
- good standing 4 21.1% – 0% relief
- I am 4 21.1% – 0% relief
- I hereby 3 15.8% – 0% relief
- 15 U.S.C. 2 10.5% – 0% relief
- as well 2 10.5% – 0% relief
- Texas 2 10.5% – 0% relief
- I require 2 10.5% – 0% relief
How interest's 65 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| good standing | 4 |
| I am formally requesting that you conduct a reinvestigation of this disputed information | 4 |
| I hereby demand that you provide the following documentation within 30 days of receipt of this letter : # # # * * Required Documentation : * * 1. * * Assignment Contract * * - Complete | 3 |
| 15 U.S.C. 1692g | 2 |
| as well as my expression of subrogation and substitution as implied surety on behalf of the principal debtor | 2 |
| Texas | 2 |
| I require that you provide | 2 |
| I - along with our Attorney - Mr. XXXX XXXX ( XXXX ) | 2 |
| the licensee may engage in the business of making loans and may contract for and receive interest charges and other fees at rates | 2 |
| my husband and I have made a XX/XX/XXXX | 1 |
| prior to | 1 |
| I hereby demand that you provide the following documentation within XXXX days of receipt of this letter : # # # * * Required Documentation : * * XXXX. * * Assignment XXXX * * - XXXX | 1 |
| an agent said they saw that on XX/XX/XXXX an adjustment was made adding {$1200.00} to the balance. The agent said they would research and get back to me | 1 |
| dated XX/XX/2020 | 1 |
| I have not received adequate documentation verifying that I C SYSTEM has the legal right to report or collect on this alleged debt. I am therefore requesting the following : A complete chain of assignment from the original creditor to I C SYSTEM | 1 |
| approximately XXXX or maybe XXXX months ago | 1 |
| please investigate these errors and provide a written response within the regulatory time periods that : Confirms or corrects the principal balance | 1 |
| to XX/XX/XXXX : {$3100.00} ( not matching {$3100.00} ) Escrow Amount : Total Escrow Paid : XX/XX/XXXX | 1 |
| replacing the old credit card ending in ... XXXX. I specifically advised Wells Fargo I did not want a new credit card authorized and we have not authenticated the new card. I told them I wanted to gain visibility into her old credit card and verify charges in order to set up a payment schedule. The current XXXX statement shows the XXXX} cash advance reversals as well as {$1400.00} in additional credit adjustments to her XXXX. These credits and adjustments to the new credit card | 1 |
| improper charges | 1 |
| very late on the afternoon ( XXXX XXXX ) of the day prior ( Thursday | 1 |
| fees | 1 |
| XXXX by and through Attorneys DM and Attorney XXXX are concealing approximately {$21000.00} in monthly payments that I made towards the subject account from XX/XX/XXXX through XX/XX/XXXX | 1 |
| I also invoke my right under the FDCPA | 1 |
| to Flagstar Bank documenting our situation and indicated a willingness and ability to pay the outstanding balance in full. As this was our newly discovered mortgage company | 1 |
| the charge-off designation applied to the account appears to lack documentation showing when the account was first delinquent | 1 |
| I am requesting the following documentation : 1. A copy of the original promissory note | 1 |
| counterfeit discharged claim and yet they have used their process servers to harass | 1 |
| I am formally disputing the validity of this alleged debt and demanding that you produce the following documentation in accordance with federal law and applicable case precedent : The complete name and mailing address of the original creditor ; A copy of the original contract or agreement | 1 |
| business credit cards and two fraud departments. No one has been able to resolve the issue | 1 |
| written explanations | 1 |
| and it would be resolved in about 2 weeks. After two weeks it was not fixed and was transferred to another department for dispute resolution | 1 |
| XXXX | 1 |
| I am writing to formally request validation of the debt you claim I owe | 1 |
| including the original amount | 1 |
| XXXX XXXX : XXXX simply dont want to stay with the true story relating to equity line of credit of {$25000.00} I obtained and secured by XXXX XXXX XXXX XXXX not open-end mortgage loan. I was approved for HELOC loan with a limit of {$68000.00}. Unfortunately | 1 |
| 15 U.S.C. 1692g ( b ) | 1 |
| those rulings predated the CFPBs XXXX Debt Collection Rule. Regulation F did not wholly replace judicial interpretations of verification | 1 |
| including a detailed breakdown of principal | 1 |
| and XXXX Statutes 672.302 ( governing void or voidable contracts under the Uniform Commercial Code as adopted in Florida ) | 1 |
| I sent a letter to Advanced Collection Bureau ( see attached ). To date | 1 |
| I sent a Method of Verification ( MOV ) request asking for : The name | 1 |
| contract | 1 |
| those rulings predated the CFPBs 2021 Debt Collection Rule. Regulation F did not wholly replace judicial interpretations of verification | 1 |
| PHH by and through Attorneys DM and Attorney XXXX are concealing approximately {$21000.00} in monthly payments that I made towards the subject account from XX/XX/XXXX through XX/XX/XXXX | 1 |
| services | 1 |
| frequent | 1 |
| and not the original creditor | 1 |
| and I am requesting validation of the debt. Until such validation is provided | 1 |
| 15U.S.C. 1692g | 1 |
| as the court accepted the plaintiff 's assertion that we were served at XXXX XXXX XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| fees | 16 |
| transfer charges | 4 |
| and fees 1. * * Authorization to Report * * - Written authorization from the original creditor to report this account to credit bureaus # # # * * Legal Notice - Debt Validation Requirements : * * Pursuant to 15 U.S.C. 1692g : - You must cease all collection activities until proper validation is provided - You must provide written verification of the debt- You must provide the name and address of the original creditor - Failure to validate voids the debt and requires removal from credit reports # # DEMAND FOR REMOVAL I hereby demand that all three credit reporting agencies ( Equifax | 3 |
| futures | 2 |
| fees and escrow ( if applicable ) | 2 |
| taxes and insurance declared due towards the subject mortgage loan for XX/XX/XXXX ; XX/XX/XXXX ; and XX/XX/XXXX. | 2 |
| or charge. | 2 |
| late fees | 2 |
| escrow and fees. By no fault of ours nor due to our negligence | 1 |
| and escrow ) will be suspended. Forbearance does not mean your payments are forgiven. You are still required to fully repay your suspended payments | 1 |
| and fees XXXX. * * Authorization to Report * * - Written authorization from the original creditor to report this account to credit bureaus # # # * * Legal Notice - Debt Validation Requirements : * * Pursuant to XXXX U.S.C. XXXX : - You must cease all collection activities until proper validation is provided - You must provide written verification of the debt- You must provide the name and address of the original creditor - Failure to validate voids the debt and requires removal from credit reports # # DEMAND FOR REMOVAL I hereby demand that all three credit reporting agencies ( Equifax | 1 |
| penalties | 1 |
| and other charges ; and For all other charges | 1 |
| and fees from the date of account opening ; Copies of any notices of assignment or transfer sent to me in compliance with applicable laws. | 1 |
| etc. raising my balance in an explosive amount. Had PayPal only permitted me the correct address as initially requested all this could have been avoided.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,GA,305XX,Older American | 1 |
| escrow | 1 |
| and escrow is {$22000.00} | 1 |
| etc. -- as well as fraud insurance claims? My sister seems to be paying for this fraud all on her own with little recompense from Wells Fargo or their insurance company. Something doesn't smell right. | 1 |
| penalty charges | 1 |
| etc. that has never been explained/justified. I should be reimbursed for all penalties | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| charges | 4 |
| under 15 U.S.C. 1692g ( b ) of the FDCPA | 4 |
| XXXX | 3 |
| you are required to cease all collection activities until you provide adequate verification of the alleged debt. Request for Verification : Under 15 U.S.C. 1692g ( b ) | 2 |
| I am formally disputing the validity of the alleged debt your company claims I owe. This letter serves as a demand for full validation pursuant to my rights under the Fair Debt Collection Practices Act ( FDCPA ) | 2 |
| LLC on XXXX XX/XX/XXXX by formal legal correspondence through service of process by registered & certified mail with the U.S. Postal Service - that I intend to retain ownership of my home | 2 |
| and terms as agreed to by the parties which may be included in the principal balance of the loan and specified in the contract. However | 2 |
| continuing collection activity or filing suit before mailing verification in response to a written dispute violates 1692g ( b ). On XX/XX/XXXX | 2 |
| then a XX/XX/XXXX | 1 |
| the servicer clearly stated that mortgage payments suspended under the forbearance plan would not have to be paid back in one lump sum. Days after the enrollment | 1 |
| while the agent was speaking to another agent to transfer I overheard them discussing that my account had been flagged with a hot ticket '' and there was a concession to settle my account for {$3400.00}. The agent made no such concession when talking to me. When pressed on why my account balance was increased outside the parameters of the contract | 1 |
| Inc. dated XX/XX/2020. I specifically requested that National Credit Systems | 1 |
| and the demand for recoupment/reimbursement/payment of the senior indebtedness | 1 |
| the following documentary evidence not mere assertions or cursory confirmations to substantiate your reporting : XXXX. A complete | 1 |
| the following documentary evidence not mere assertions or cursory confirmations to substantiate your reporting : 1. A complete | 1 |
| bills of sale | 1 |
| I attempted to contact PayPal via the internet. I found contacting PayPal and communicating with an live person virtually impossible. However | 1 |
| and escrow amounts as of the date of the XXXX XXXX XXXX and as of today ; b. Provides a complete lifeofloan transactional history | 1 |
| to XX/XX/XXXX : XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} XX/XX/XXXX : {$1000.00} Total Interest = {$14000.00} ( not matching {$15000.00} ) Total Payment Calculation : Total Payments Received : {$24000.00} Sum of Principal | 1 |
| further penalize my sister 's ability to pay from a checking account that had {XXXX from the sale of her car removed without our approval. I know banks have fraud insurance and so far it doesn't appear that insurance has covered any of my sister 's losses. Wells Fargo should have seen the ongoing fraud with her accounts -- monthly payments to computer repair companies and car warranty companies ( {XXXX} in the most recent month for car warranties for a six year old car ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About interest
interest has accumulated 65 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 60 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to # # , and the most recent logged activity is r UCC 9-21, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, interest reports a 0% timely-response rate and has closed 3.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "good standing", and the single most common underlying issue is "charges".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating interest: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does interest have?
interest has received 65 consumer complaints filed with the Consumer Financial Protection Bureau.
Does interest respond to complaints on time?
interest has a 0% timely response rate to CFPB complaints.
What is the most common complaint about interest?
The most common issue reported against interest is "charges" in the "good standing" product category.
Read our methodology — how this data is sourced, computed, and verified.
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