intentionally or negligently to accurately inform me the monthly fees schedule was the sole reason why this unwanted account was opened. Had they fully and accurately disclosed all the information at account opening

What the CFPB Record Shows About intentionally or negligently to accurately inform me the monthly fees schedule was the sole reason why this unwanted account was opened. Had they fully and accurately disclosed all the information at account opening

intentionally or negligently to accurately inform me the monthly fees schedule was the sole reason why this unwanted account was opened. Had they fully and accurately disclosed all the information at account opening has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I be, and the most recent logged activity is I believe , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, intentionally or negligently to accurately inform me the monthly fees schedule was the sole reason why this unwanted account was opened. Had they fully and accurately disclosed all the information at account opening reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was persuaded into opening a second account even though I didn't want it. I only opened it because there would be no account maintenance fees. I would never have opened a second checking account had I been informed that I must pay any fees to maintain it. Bank of America informed me that they will continue to charge $ 25 monthly fees to this account going forward", and the single most common underlying issue is "2 ) close this account after the refunds are processed. To avoid monthly fees during this dispute time period".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating intentionally or negligently to accurately inform me the monthly fees schedule was the sole reason why this unwanted account was opened. Had they fully and accurately disclosed all the information at account opening: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.