Total complaints
2
Filed since DEPT
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows insurance rates's complaint history from CFPB public records. 2 consumers have filed complaints since DEPT. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since DEPT
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How insurance rates's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| creating confusion and misrepresentation of my financial history. FCRA 1681i ( a ) ( 1 ) ( A ) requires a thorough reinvestigation to verify the accuracy of each disputed item. Duplicate reporting violates 1681c ( f ) and misrepresents my payment history. Furnisher has not provided any documentation linking me to delinquency. My personal records demonstrate on-time payments throughout the account period. Reporting unverified late payments harms my credit profile and violates FCRA 1681s-2 ( b ). Inclusion of incorrect balances and duplicate accounts is misleading and constitutes negligent reporting. I request deletion or full verification | 1 |
| up-to-date information. The inaccurate notation harms my credit profile unjustly. Under Section 623 ( b ) | 1 |
| State | Complaints |
|---|---|
| and employment opportunities. I demand immediate correction or removal. Verification must be in writing with complete transactional history. Written confirmation of the results is required. The bureau must maintain accurate records per 1681e ( b ). Reinvestigation should confirm the accounts true status and remove any duplications. Reporting false information is a violation and must be corrected immediately. All prior documentation supports my claim of timely payments. The bureau must ensure future reporting is accurate and fully compliant with FCRA. | 1 |
| and rental applications and must be corrected immediately. | 1 |
| Issue | Complaints |
|---|---|
| statements | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
insurance rates has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to DEPT, and the most recent logged activity is XXXX XXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, insurance rates reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "creating confusion and misrepresentation of my financial history. FCRA 1681i ( a ) ( 1 ) ( A ) requires a thorough reinvestigation to verify the accuracy of each disputed item. Duplicate reporting violates 1681c ( f ) and misrepresents my payment history. Furnisher has not provided any documentation linking me to delinquency. My personal records demonstrate on-time payments throughout the account period. Reporting unverified late payments harms my credit profile and violates FCRA 1681s-2 ( b ). Inclusion of incorrect balances and duplicate accounts is misleading and constitutes negligent reporting. I request deletion or full verification", and the single most common underlying issue is "statements".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating insurance rates: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
insurance rates has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
insurance rates has a 0% timely response rate to CFPB complaints.
The most common issue reported against insurance rates is "statements" in the "creating confusion and misrepresentation of my financial history. FCRA 1681i ( a ) ( 1 ) ( A ) requires a thorough reinvestigation to verify the accuracy of each disputed item. Duplicate reporting violates 1681c ( f ) and misrepresents my payment history. Furnisher has not provided any documentation linking me to delinquency. My personal records demonstrate on-time payments throughout the account period. Reporting unverified late payments harms my credit profile and violates FCRA 1681s-2 ( b ). Inclusion of incorrect balances and duplicate accounts is misleading and constitutes negligent reporting. I request deletion or full verification" product category.
Read our methodology — how this data is sourced, computed, and verified.