Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows instead of simply issuing the letter of satisfaction's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How instead of simply issuing the letter of satisfaction's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the XXXX XXXX department | 1 |
| State | Complaints |
|---|---|
| they have now assigned a case number and case worker to investigate the loan which they have acknowledge paid by sending a check to his XXXX on XX/XX/XXXX for a small overpayment of the account balance. And yet | 1 |
| Issue | Complaints |
|---|---|
| the department of specialty processing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
instead of simply issuing the letter of satisfaction has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, instead of simply issuing the letter of satisfaction reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the XXXX XXXX department", and the single most common underlying issue is "the department of specialty processing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating instead of simply issuing the letter of satisfaction: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
instead of simply issuing the letter of satisfaction has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
instead of simply issuing the letter of satisfaction has a 0% timely response rate to CFPB complaints.
The most common issue reported against instead of simply issuing the letter of satisfaction is "the department of specialty processing" in the "the XXXX XXXX department" product category.
Read our methodology — how this data is sourced, computed, and verified.