Total complaints
1
Filed since The
2026 data Public-data reference. official source
instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 %
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 %'s complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 % complaint mix by product
- not hers 1 100.0% – 0% relief
How instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 %'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| not hers ''. She would constantly argue with me about what I would tell her. She questioned everything I said about my situation like I was lying to her. Almost every time myself or my Co-borrower speaks with Navient | 1 |
Top States
| State | Complaints |
|---|---|
| since I was cut 20 % of my hours at work | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| like we are lying and just trying not to pay the loan. I would love to be able to pay the loan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 %
instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 % has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The superv, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 % reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "not hers ''. She would constantly argue with me about what I would tell her. She questioned everything I said about my situation like I was lying to her. Almost every time myself or my Co-borrower speaks with Navient", and the single most common underlying issue is "like we are lying and just trying not to pay the loan. I would love to be able to pay the loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 %: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 % have?
instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 % has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 % respond to complaints on time?
instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 % has a 0% timely response rate to CFPB complaints.
What is the most common complaint about instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 %?
The most common issue reported against instead of lowering my payments. The loan was almost in default the last time I needed help. And then all I was asking was to lower my payments 20 % is "like we are lying and just trying not to pay the loan. I would love to be able to pay the loan" in the "not hers ''. She would constantly argue with me about what I would tell her. She questioned everything I said about my situation like I was lying to her. Almost every time myself or my Co-borrower speaks with Navient" product category.
Read our methodology — how this data is sourced, computed, and verified.
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