Total complaints
1
Filed since Bank
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows instead a payment of {$470.00} XXXX covering XXXX XXXX was ordered. Also's complaint history from CFPB public records. 1 consumers have filed complaints since Bank. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Bank
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How instead a payment of {$470.00} XXXX covering XXXX XXXX was ordered. Also's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| information on where to pay my loan | 1 |
| State | Complaints |
|---|---|
| I am not able to change my method of payment. I want to use a different debit/credit care and the XXXX website will not allow me to do this. | 1 |
| Issue | Complaints |
|---|---|
| and I needed to contact XXXX to discuss possible loss mitigation options. I was able to navigate the XXXX site and set up an online account. I had difficulty adjusting the payment that covered a specific time line | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
instead a payment of {$470.00} XXXX covering XXXX XXXX was ordered. Also has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bank, and the most recent logged activity is Bank of Am, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, instead a payment of {$470.00} XXXX covering XXXX XXXX was ordered. Also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "information on where to pay my loan", and the single most common underlying issue is "and I needed to contact XXXX to discuss possible loss mitigation options. I was able to navigate the XXXX site and set up an online account. I had difficulty adjusting the payment that covered a specific time line".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating instead a payment of {$470.00} XXXX covering XXXX XXXX was ordered. Also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
instead a payment of {$470.00} XXXX covering XXXX XXXX was ordered. Also has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
instead a payment of {$470.00} XXXX covering XXXX XXXX was ordered. Also has a 0% timely response rate to CFPB complaints.
The most common issue reported against instead a payment of {$470.00} XXXX covering XXXX XXXX was ordered. Also is "and I needed to contact XXXX to discuss possible loss mitigation options. I was able to navigate the XXXX site and set up an online account. I had difficulty adjusting the payment that covered a specific time line" in the "information on where to pay my loan" product category.
Read our methodology — how this data is sourced, computed, and verified.