Total complaints
1
Filed since Foll
2026 data Public-data reference. official source
information from the merchant
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows information from the merchant's complaint history from CFPB public records. 1 consumers have filed complaints since Foll. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Foll
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
information from the merchant complaint mix by product
- I filed 1 100.0% – 0% relief
How information from the merchant's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I filed a dispute with Bank of America. On XX/XX/XXXX I received a letter from Bank of America stating We submitted your claim to the merchants bank and were waiting on their decision. Right now | 1 |
Top States
| State | Complaints |
|---|---|
| such as a signed receipt or contract. We made this decision because : XXXX XXXX XXXX provided documentation showing the transaction is valid | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| please be sure to hold onto any receipts or related documents in case we need them. On XX/XX/XXXX I received another letter from Bank of America stating | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About information from the merchant
information from the merchant has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Foll, and the most recent logged activity is Following , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, information from the merchant reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I filed a dispute with Bank of America. On XX/XX/XXXX I received a letter from Bank of America stating We submitted your claim to the merchants bank and were waiting on their decision. Right now", and the single most common underlying issue is "please be sure to hold onto any receipts or related documents in case we need them. On XX/XX/XXXX I received another letter from Bank of America stating".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating information from the merchant: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does information from the merchant have?
information from the merchant has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does information from the merchant respond to complaints on time?
information from the merchant has a 0% timely response rate to CFPB complaints.
What is the most common complaint about information from the merchant?
The most common issue reported against information from the merchant is "please be sure to hold onto any receipts or related documents in case we need them. On XX/XX/XXXX I received another letter from Bank of America stating" in the "I filed a dispute with Bank of America. On XX/XX/XXXX I received a letter from Bank of America stating We submitted your claim to the merchants bank and were waiting on their decision. Right now" product category.
Read our methodology — how this data is sourced, computed, and verified.
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