Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows indicating that the transaction in question is under review. While we review the transaction ( s )'s complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How indicating that the transaction in question is under review. While we review the transaction ( s )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and that I have the physical card in my possession. The transaction was flagged as such | 1 |
| State | Complaints |
|---|---|
| we applied the following to your account : provisional credit for {$4100.00}. The letter also states No further action is required from you at this time and A letter indicating the resolution and action taken will be sent to you upon completion of our research. ( see letter ) Note that this is the only letter received from Elan ( i.e. no resolution letter was received ). | 1 |
| Issue | Complaints |
|---|---|
| my credit card ( ending in XXXX ) was frozen | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
indicating that the transaction in question is under review. While we review the transaction ( s ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, indicating that the transaction in question is under review. While we review the transaction ( s ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that I have the physical card in my possession. The transaction was flagged as such", and the single most common underlying issue is "my credit card ( ending in XXXX ) was frozen".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating indicating that the transaction in question is under review. While we review the transaction ( s ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
indicating that the transaction in question is under review. While we review the transaction ( s ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
indicating that the transaction in question is under review. While we review the transaction ( s ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against indicating that the transaction in question is under review. While we review the transaction ( s ) is "my credit card ( ending in XXXX ) was frozen" in the "and that I have the physical card in my possession. The transaction was flagged as such" product category.
Read our methodology — how this data is sourced, computed, and verified.