Total complaints
2
Filed since In X
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows indicating that the late payments were a result of bank errors and not my error. I was finally given the name of XXXX XXXX who supposedly was in charge of reviewing and correcting this error. I called her many times's complaint history from CFPB public records. 2 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How indicating that the late payments were a result of bank errors and not my error. I was finally given the name of XXXX XXXX who supposedly was in charge of reviewing and correcting this error. I called her many times's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the HELOC late payments were noted on both mine and my mothers. Even with this negative reporting | 2 |
| State | Complaints |
|---|---|
| which I know is reflected in the XXXX call log for my case number above. I never got her | 1 |
| which I know is reflected in the BOA call log for my case number above. I never got her | 1 |
| Issue | Complaints |
|---|---|
| my mothers score | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
indicating that the late payments were a result of bank errors and not my error. I was finally given the name of XXXX XXXX who supposedly was in charge of reviewing and correcting this error. I called her many times has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX of, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, indicating that the late payments were a result of bank errors and not my error. I was finally given the name of XXXX XXXX who supposedly was in charge of reviewing and correcting this error. I called her many times reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the HELOC late payments were noted on both mine and my mothers. Even with this negative reporting", and the single most common underlying issue is "my mothers score".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating indicating that the late payments were a result of bank errors and not my error. I was finally given the name of XXXX XXXX who supposedly was in charge of reviewing and correcting this error. I called her many times: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
indicating that the late payments were a result of bank errors and not my error. I was finally given the name of XXXX XXXX who supposedly was in charge of reviewing and correcting this error. I called her many times has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
indicating that the late payments were a result of bank errors and not my error. I was finally given the name of XXXX XXXX who supposedly was in charge of reviewing and correcting this error. I called her many times has a 0% timely response rate to CFPB complaints.
The most common issue reported against indicating that the late payments were a result of bank errors and not my error. I was finally given the name of XXXX XXXX who supposedly was in charge of reviewing and correcting this error. I called her many times is "my mothers score" in the "the HELOC late payments were noted on both mine and my mothers. Even with this negative reporting" product category.
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