Total complaints
5
Filed since Also
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows Indianapolis's complaint history from CFPB public records. 5 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since Also
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Indianapolis's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| each correspondence that I receive from Kinum shows a different amount due. The original amount claimed by XXXX is {$710.00} | 1 |
| including all related documents | 1 |
| itemized balances | 1 |
| after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer | 1 |
| XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| IN Branch,NY,14086,Servicemember,Consent provided,Web,2018-12-18,Closed with explanation,Yes,N/A,3087415 | 1 |
| IN Branch,PR,00692,,Consent provided,Web,2025-11-25,Closed with explanation,Yes,N/A,17797577 | 1 |
| IN Branch,MI,48219,,Consent provided,Web,2025-07-30,Closed with explanation,Yes,N/A,14941227 | 1 |
| IN Branch,TX,78634,,Consent provided,Web,2025-05-29,Closed with explanation,Yes,N/A,13781637 | 1 |
| IN Branch,IN,46239,,Consent provided,Web,2025-08-22,Closed with explanation,Yes,N/A,15452883 | 1 |
| Issue | Complaints |
|---|---|
| XX/XX/XXXX shows {$710.00} | 1 |
| and account activity. I also ask that this charge be reviewed and reconsidered given the lack of notification | 1 |
| the collection must be deleted. Supporting documents | 1 |
| the consumer reporting agency shall ( I ) promptly delete item of information from the file of consumer or modify that item of information | 1 |
| and questioned my adulthood | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Indianapolis has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is The person, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Indianapolis reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "each correspondence that I receive from Kinum shows a different amount due. The original amount claimed by XXXX is {$710.00}", and the single most common underlying issue is "XX/XX/XXXX shows {$710.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Indianapolis: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Indianapolis has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Indianapolis has a 0% timely response rate to CFPB complaints.
The most common issue reported against Indianapolis is "XX/XX/XXXX shows {$710.00}" in the "each correspondence that I receive from Kinum shows a different amount due. The original amount claimed by XXXX is {$710.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.