Total complaints
1
Filed since Thes
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows including which loans will be forgiven. Your Relevant Federal Student Loan debt will remain in forbearance and collections will be stopped until you receive relief. Your credit report will also be updated to reflect this discharge when it is complete. If you have questions about this notice's complaint history from CFPB public records. 1 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How including which loans will be forgiven. Your Relevant Federal Student Loan debt will remain in forbearance and collections will be stopped until you receive relief. Your credit report will also be updated to reflect this discharge when it is complete. If you have questions about this notice's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| including the private loans that were taken out with XXXX University. Currently NaviRefi has {$73000.00} in loans that are being repaid by me and should be included in this discharge. There was over $ XXXX that should be included in my Borrower Discharge. I requested NaviRefi discharge my loans and refund me all payments that have been made. XX/XX/XXXX Borrower Defense Application # : XXXX Borrower Defense Application School : XXXX University Approval of Your Borrower Defense Case Under Exhibit C of the XXXX XXXX XXXX XXXX Dear XXXX : You are receiving this letter because you are a member of the class of federal student loan borrowers covered by the recent settlement of the XXXX XXXX XXXXXXXX ( XXXX XXXX '' ) lawsuit. You submitted a Borrower Defense to Repayment discharge application relating to your federal student loan ( s ) on or before XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| please call our borrower defense hotline at XXXX from XXXX ET on Monday-Friday or from XXXX ET on Saturday or Sunday. Sincerely | 1 |
| Issue | Complaints |
|---|---|
| the Department of Education will do the following : discharge your federal student loan ( XXXX ) taken out for your enrollment in the XXXX University ( Relevant Federal Student Loan ( XXXX ) '' ) ; provide a refund for any payments made to the Department of Education on your Relevant Federal Student Loan ( XXXX ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
including which loans will be forgiven. Your Relevant Federal Student Loan debt will remain in forbearance and collections will be stopped until you receive relief. Your credit report will also be updated to reflect this discharge when it is complete. If you have questions about this notice has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These priv, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including which loans will be forgiven. Your Relevant Federal Student Loan debt will remain in forbearance and collections will be stopped until you receive relief. Your credit report will also be updated to reflect this discharge when it is complete. If you have questions about this notice reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including the private loans that were taken out with XXXX University. Currently NaviRefi has {$73000.00} in loans that are being repaid by me and should be included in this discharge. There was over $ XXXX that should be included in my Borrower Discharge. I requested NaviRefi discharge my loans and refund me all payments that have been made. XX/XX/XXXX Borrower Defense Application # : XXXX Borrower Defense Application School : XXXX University Approval of Your Borrower Defense Case Under Exhibit C of the XXXX XXXX XXXX XXXX Dear XXXX : You are receiving this letter because you are a member of the class of federal student loan borrowers covered by the recent settlement of the XXXX XXXX XXXXXXXX ( XXXX XXXX '' ) lawsuit. You submitted a Borrower Defense to Repayment discharge application relating to your federal student loan ( s ) on or before XX/XX/XXXX", and the single most common underlying issue is "the Department of Education will do the following : discharge your federal student loan ( XXXX ) taken out for your enrollment in the XXXX University ( Relevant Federal Student Loan ( XXXX ) '' ) ; provide a refund for any payments made to the Department of Education on your Relevant Federal Student Loan ( XXXX )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including which loans will be forgiven. Your Relevant Federal Student Loan debt will remain in forbearance and collections will be stopped until you receive relief. Your credit report will also be updated to reflect this discharge when it is complete. If you have questions about this notice: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
including which loans will be forgiven. Your Relevant Federal Student Loan debt will remain in forbearance and collections will be stopped until you receive relief. Your credit report will also be updated to reflect this discharge when it is complete. If you have questions about this notice has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
including which loans will be forgiven. Your Relevant Federal Student Loan debt will remain in forbearance and collections will be stopped until you receive relief. Your credit report will also be updated to reflect this discharge when it is complete. If you have questions about this notice has a 0% timely response rate to CFPB complaints.
The most common issue reported against including which loans will be forgiven. Your Relevant Federal Student Loan debt will remain in forbearance and collections will be stopped until you receive relief. Your credit report will also be updated to reflect this discharge when it is complete. If you have questions about this notice is "the Department of Education will do the following : discharge your federal student loan ( XXXX ) taken out for your enrollment in the XXXX University ( Relevant Federal Student Loan ( XXXX ) '' ) ; provide a refund for any payments made to the Department of Education on your Relevant Federal Student Loan ( XXXX )" in the "including the private loans that were taken out with XXXX University. Currently NaviRefi has {$73000.00} in loans that are being repaid by me and should be included in this discharge. There was over $ XXXX that should be included in my Borrower Discharge. I requested NaviRefi discharge my loans and refund me all payments that have been made. XX/XX/XXXX Borrower Defense Application # : XXXX Borrower Defense Application School : XXXX University Approval of Your Borrower Defense Case Under Exhibit C of the XXXX XXXX XXXX XXXX Dear XXXX : You are receiving this letter because you are a member of the class of federal student loan borrowers covered by the recent settlement of the XXXX XXXX XXXXXXXX ( XXXX XXXX '' ) lawsuit. You submitted a Borrower Defense to Repayment discharge application relating to your federal student loan ( s ) on or before XX/XX/XXXX" product category.
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