Total complaints
1
Filed since But
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows including the Managers's complaint history from CFPB public records. 1 consumers have filed complaints since But . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since But
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How including the Managers's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was surprisingly find out that there were a total of 11 unknown items charged into my account from XX/XX/XXXX-XXXX | 1 |
| State | Complaints |
|---|---|
| but the issues have never got resolved. BOA has played the games with me by asking me to find the proof from the merchandise companies. But the merchandise companies have directed me to talk to the BOA | 1 |
| Issue | Complaints |
|---|---|
| but I have not received any alerts from BOA AT ALL ! 9 of the 11 charges were made on XX/XX/2020 consecutively at different local fast food companies at the times while I were busily working. I called BOA immediately | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
including the Managers has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to But , and the most recent logged activity is But on XX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including the Managers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was surprisingly find out that there were a total of 11 unknown items charged into my account from XX/XX/XXXX-XXXX", and the single most common underlying issue is "but I have not received any alerts from BOA AT ALL ! 9 of the 11 charges were made on XX/XX/2020 consecutively at different local fast food companies at the times while I were busily working. I called BOA immediately".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including the Managers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
including the Managers has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
including the Managers has a 0% timely response rate to CFPB complaints.
The most common issue reported against including the Managers is "but I have not received any alerts from BOA AT ALL ! 9 of the 11 charges were made on XX/XX/2020 consecutively at different local fast food companies at the times while I were busily working. I called BOA immediately" in the "I was surprisingly find out that there were a total of 11 unknown items charged into my account from XX/XX/XXXX-XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.