Total complaints
4
Filed since Grou
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows including student loans.The Higher Education Act ( HEA )'s complaint history from CFPB public records. 4 consumers have filed complaints since Grou. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since Grou
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How including student loans.The Higher Education Act ( HEA )'s 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| yet you have failed to provide any evidence of a signed contract. In particular | 4 |
| State | Complaints |
|---|---|
| XXXX XXXX. XXXX et seq. | 3 |
| 20 U.S.C. 1070 et seq. | 1 |
| Issue | Complaints |
|---|---|
| handwritten signatureon an original loan agreement or promissory note. A typed signature | 4 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
including student loans.The Higher Education Act ( HEA ) has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Grou, and the most recent logged activity is Grounds fo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including student loans.The Higher Education Act ( HEA ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "yet you have failed to provide any evidence of a signed contract. In particular", and the single most common underlying issue is "handwritten signatureon an original loan agreement or promissory note. A typed signature".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including student loans.The Higher Education Act ( HEA ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
including student loans.The Higher Education Act ( HEA ) has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
including student loans.The Higher Education Act ( HEA ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against including student loans.The Higher Education Act ( HEA ) is "handwritten signatureon an original loan agreement or promissory note. A typed signature" in the "yet you have failed to provide any evidence of a signed contract. In particular" product category.
Read our methodology — how this data is sourced, computed, and verified.