Total complaints
1
Filed since Furt
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows including its own asset backed securities's complaint history from CFPB public records. 1 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Furt
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How including its own asset backed securities's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my last CFPB complaint states that my loan was already discharged with my signature and traded on the secondary market for their own beneficial use. Nelnet replied that this was not correct | 1 |
| State | Complaints |
|---|---|
| was {$900.00} XXXX and {$820.00} XXXX | 1 |
| Issue | Complaints |
|---|---|
| primarily student loan and other asset-backed securities. Included in NFSs debt securities portfolio are certain of the Companys own asset-backed securities ( bonds and notes payable ) that were issued to finance student loans that the XXXX repurchased in the secondary market. For accounting purposes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
including its own asset backed securities has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is Furthermor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including its own asset backed securities reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my last CFPB complaint states that my loan was already discharged with my signature and traded on the secondary market for their own beneficial use. Nelnet replied that this was not correct", and the single most common underlying issue is "primarily student loan and other asset-backed securities. Included in NFSs debt securities portfolio are certain of the Companys own asset-backed securities ( bonds and notes payable ) that were issued to finance student loans that the XXXX repurchased in the secondary market. For accounting purposes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including its own asset backed securities: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
including its own asset backed securities has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
including its own asset backed securities has a 0% timely response rate to CFPB complaints.
The most common issue reported against including its own asset backed securities is "primarily student loan and other asset-backed securities. Included in NFSs debt securities portfolio are certain of the Companys own asset-backed securities ( bonds and notes payable ) that were issued to finance student loans that the XXXX repurchased in the secondary market. For accounting purposes" in the "my last CFPB complaint states that my loan was already discharged with my signature and traded on the secondary market for their own beneficial use. Nelnet replied that this was not correct" product category.
Read our methodology — how this data is sourced, computed, and verified.