2026 data Public-data reference. official source

including documentation or proof that the collection agency has the legal right to collect the debt

21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

21 consumer complaints filed with the CFPB

This profile shows including documentation or proof that the collection agency has the legal right to collect the debt's complaint history from CFPB public records. 21 consumers have filed complaints since Deta. The company has a 0% timely response rate and has provided relief in 0% of cases.

21
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Deta
Since

Total complaints

21

Filed since Deta

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

including documentation or proof that the collection agency has the legal right to collect the debt complaint mix by product

Total complaints: 21

including documentation or proof that the collection agency has the legal right to collect the debt complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 21 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). a direct: 5 complaints (29.4%), resolution 0.0% a direct 29.4% a direct: 3 complaints (17.6%), resolution 0.0% a direct 17.6% a direct: 2 complaints (11.8%), resolution 0.0% a direct 11.8% a direct: 2 complaints (11.8%), resolution 0.0% a direct 11.8% a direct: 2 complaints (11.8%), resolution 0.0% a direct 11.8% a direct: 2 complaints (11.8%), resolution 0.0% a direct 11.8% a direct: 1 complaints (5.9%), resolution 0.0%
  • a direct 5 29.4% 0% relief
  • a direct 3 17.6% 0% relief
  • a direct 2 11.8% 0% relief
  • a direct 2 11.8% 0% relief
  • a direct 2 11.8% 0% relief
  • a direct 2 11.8% 0% relief
  • a direct 1 5.9% 0% relief

How including documentation or proof that the collection agency has the legal right to collect the debt's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
a direct and official request for information from XXXX XXXX XXXX regarding the original contract of the debt that they collected. Pursuant to the Fair Credit Reporting Act ( FCRA ) 5
a direct and official request for information from XXXX XXXX regarding the original contract of the alleged debt they are trying to collect. Pursuant to the Fair Credit Reporting Act ( FCRA ) 3
a direct and official request for information from XXXX XXXX XXXX regarding the original contract of the debt that they collected. Pursuant to the Fair Credit Reporting Act ( FCRA ) 2
a direct request for information from XXXX XXXX regarding the original contract of the debt that I am being pursued for. Pursuant to the Fair Credit Reporting Act ( FCRA ) 2
a direct and official request for information from XXXX XXXX regarding the original contract of the debt that they collected. Pursuant to the Fair Credit Reporting Act ( FCRA ) 2
a direct request for information from XXXX XXXX XXXX regarding the original contract of the debt that I am being pursued for. Pursuant to the Fair Credit Reporting Act ( FCRA ) 2
a direct and official request for information from CCS COLLECTIONS regarding the original contract of the debt that they collected. Pursuant to the Fair Credit Reporting Act ( FCRA ) 1
a direct request for information from Jefferson Capital Systems regarding the original contract of the debt that I am being pursued for. Pursuant to the Fair Credit Reporting Act ( FCRA ) 1
a direct request for information from portfolio recovery regarding the original contract of the debt that I am being pursued for. Pursuant to the Fair Credit Reporting Act ( FCRA ) 1
a direct and official request for information from NATIONAL CREDIT ADJUSTERS regarding the original contract of the debt that they collected. Pursuant to the Fair Credit Reporting Act ( FCRA ) 1
a direct and official request for information from XXXX XXXX INVESTMENTS regarding the original contract of the debt that they collected. Pursuant to the Fair Credit Reporting Act ( FCRA ) 1

Top States

State Complaints
such as a signed copy of the original contract or loan agreement The current account number associated with the debt A breakdown of any fees or interest that have been added to the debt Information on any previous collection agencies that attempted to collect the debt The statute of limitations on the debt in Illinois. 21

Top Issues

Issue Complaints
I have the right to request verification of the debt. The information I am requesting ( 15 items ) includes : The original creditor 's name and account number associated with the debt The name and address associated with the debt The date the account was opened and the date it was charged off or sent to collections The date the account was first reported as delinquent to the original creditor ( original default date ) Itemized billing and payment history associated with this debt The original amount of the debt and the current balance A signed copy of the original contract or agreement 18
I have the right to request verification of the debt. The information I am requesting ( XXXX items ) includes : The original creditor 's name and account number associated with the debt The name and address associated with the debt The date the account was opened and the date it was charged off or sent to collections The date the account was first reported as delinquent to the original creditor ( original default date ) Itemized billing and payment history associated with this debt The original amount of the debt and the current balance A signed copy of the original contract or agreement 3

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About including documentation or proof that the collection agency has the legal right to collect the debt

including documentation or proof that the collection agency has the legal right to collect the debt has accumulated 21 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Deta, and the most recent logged activity is Request fo, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, including documentation or proof that the collection agency has the legal right to collect the debt reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a direct and official request for information from XXXX XXXX XXXX regarding the original contract of the debt that they collected. Pursuant to the Fair Credit Reporting Act ( FCRA )", and the single most common underlying issue is "I have the right to request verification of the debt. The information I am requesting ( 15 items ) includes : The original creditor 's name and account number associated with the debt The name and address associated with the debt The date the account was opened and the date it was charged off or sent to collections The date the account was first reported as delinquent to the original creditor ( original default date ) Itemized billing and payment history associated with this debt The original amount of the debt and the current balance A signed copy of the original contract or agreement".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including documentation or proof that the collection agency has the legal right to collect the debt: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does including documentation or proof that the collection agency has the legal right to collect the debt have?

including documentation or proof that the collection agency has the legal right to collect the debt has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.

Does including documentation or proof that the collection agency has the legal right to collect the debt respond to complaints on time?

including documentation or proof that the collection agency has the legal right to collect the debt has a 0% timely response rate to CFPB complaints.

What is the most common complaint about including documentation or proof that the collection agency has the legal right to collect the debt?

The most common issue reported against including documentation or proof that the collection agency has the legal right to collect the debt is "I have the right to request verification of the debt. The information I am requesting ( 15 items ) includes : The original creditor 's name and account number associated with the debt The name and address associated with the debt The date the account was opened and the date it was charged off or sent to collections The date the account was first reported as delinquent to the original creditor ( original default date ) Itemized billing and payment history associated with this debt The original amount of the debt and the current balance A signed copy of the original contract or agreement" in the "a direct and official request for information from XXXX XXXX XXXX regarding the original contract of the debt that they collected. Pursuant to the Fair Credit Reporting Act ( FCRA )" product category.

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