Total complaints
3
Filed since Cust
2026 data Public-data reference. official source
including customer identification and verification ( under a Customer Identification Program )
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows including customer identification and verification ( under a Customer Identification Program )'s complaint history from CFPB public records. 3 consumers have filed complaints since Cust. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Cust
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
including customer identification and verification ( under a Customer Identification Program ) complaint mix by product
- which became 2 66.7% – 0% relief
- which became 1 33.3% – 0% relief
How including customer identification and verification ( under a Customer Identification Program )'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| which became effective XX/XX/XXXX | 2 |
| which became effective XX/XX/XXXX2018 | 1 |
Top States
| State | Complaints |
|---|---|
| obtaining information about the nature and purpose of a customers account | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| certain financial institutions ( banks | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About including customer identification and verification ( under a Customer Identification Program )
including customer identification and verification ( under a Customer Identification Program ) has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Cust, and the most recent logged activity is Customer D, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including customer identification and verification ( under a Customer Identification Program ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which became effective XX/XX/XXXX", and the single most common underlying issue is "certain financial institutions ( banks".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including customer identification and verification ( under a Customer Identification Program ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does including customer identification and verification ( under a Customer Identification Program ) have?
including customer identification and verification ( under a Customer Identification Program ) has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does including customer identification and verification ( under a Customer Identification Program ) respond to complaints on time?
including customer identification and verification ( under a Customer Identification Program ) has a 0% timely response rate to CFPB complaints.
What is the most common complaint about including customer identification and verification ( under a Customer Identification Program )?
The most common issue reported against including customer identification and verification ( under a Customer Identification Program ) is "certain financial institutions ( banks" in the "which became effective XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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