Total complaints
36
Filed since On X
36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
36 consumer complaints filed with the CFPB
This profile shows including consumer reporting agencies's complaint history from CFPB public records. 36 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
36
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How including consumer reporting agencies's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I notified XXXX XXXX that I am opting out of any and all authorizations | 6 |
| I notified XXXX XXXX XXXX that I am opting out of any and all authorizations | 4 |
| I notified XXXX XXXX XXXX that I am opting out of any and all authorizations | 3 |
| I notified XXXX XXXX that I am opting out of any and all authorizations | 2 |
| I notified Santander Consumer USA that I am opting out of any and all authorizations | 2 |
| I notified XXXX XXXX XXXX that I am opting out of all authorizations | 1 |
| I notified America Express that I am opting out of any and all authorizations | 1 |
| I notified [ XXXX XXXX ] that I am opting out of any and all authorizations | 1 |
| I notified Capital One Auto Finance that I am opting out of any and all authorizations | 1 |
| I notified SelfXXXX XXXX that I am opting out of any and all authorizations | 1 |
| I notified Suncoast Credit Union that I am opting out of any and all authorizations | 1 |
| I notified Capital One that I am opting out of any and all authorizations | 1 |
| I notified BANK OF AMERICA that I am opting out of any and all authorizations | 1 |
| I notified Comenity Capital Bank/ IKEA that I am opting out of any and all authorizations | 1 |
| I notified Capital One Auto Finance that I am opting out of all authorizations | 1 |
| I notified BMO BANK that I am opting out of any and all authorizations | 1 |
| I notified JPMCB that I am opting out of any and all authorizations | 1 |
| I notified [ Light stream ] that I am opting out of any and all authorizations | 1 |
| I notified Bank of America that I am opting out of any and all authorizations | 1 |
| I notified [ XXXX XXXX ] that I am opting out of any and all authorizations | 1 |
| I notified Synovus Bank and its Servicer XXXX that I am opting out of any and all authorizations | 1 |
| I notified XXXX XXXX XXXXXXXX that I am opting out of any and all authorizations | 1 |
| I notified CAPITAL ONE that I am opting out of any and all authorizations | 1 |
| I notified Huntington National Bank that I am opting out of all authorizations | 1 |
| State | Complaints |
|---|---|
| for any purpose other than those necessary to provide me with financial products or services. | 34 |
| for any purpose other than those necessary to provide me with financial products or services I provided this opt-out notice in accordance with the legal requirements outlined in 15 USC 6802 | 1 |
| for any purpose other than those necessary to provide me with financial products or services.,,CAPITAL ONE FINANCIAL CORPORATION,NC,27610,,Consent provided,Web,2024-06-05,Closed with explanation,Yes,N/A,9179508 | 1 |
| Issue | Complaints |
|---|---|
| unwritten | 36 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
including consumer reporting agencies has accumulated 36 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 36 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including consumer reporting agencies reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I notified XXXX XXXX that I am opting out of any and all authorizations", and the single most common underlying issue is "unwritten".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including consumer reporting agencies: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
including consumer reporting agencies has received 36 consumer complaints filed with the Consumer Financial Protection Bureau.
including consumer reporting agencies has a 0% timely response rate to CFPB complaints.
The most common issue reported against including consumer reporting agencies is "unwritten" in the "I notified XXXX XXXX that I am opting out of any and all authorizations" product category.
Read our methodology — how this data is sourced, computed, and verified.