Total complaints
1
Filed since Earl
2026 data Public-data reference. official source
including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable's complaint history from CFPB public records. 1 consumers have filed complaints since Earl. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Earl
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable complaint mix by product
- but is 1 100.0% – 0% relief
How including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| but is not limited to | 1 |
Top States
| State | Complaints |
|---|---|
| a report of the data fields relating to my mortgage loan account created by your electronic systems in connection with servicing practices. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| email exchanges | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable
including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Earl, and the most recent logged activity is Early Inte, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but is not limited to", and the single most common underlying issue is "email exchanges".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable have?
including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable respond to complaints on time?
including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable has a 0% timely response rate to CFPB complaints.
What is the most common complaint about including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable?
The most common issue reported against including any escrow account as defined in 1024.17 ( b ) and any suspense account ; A copy of the security instrument that establishes the lien securing the mortgage loan ; Any notes created by servicer personnel reflecting communications with me about my mortgage loan account ; To the extent applicable is "email exchanges" in the "but is not limited to" product category.
Read our methodology — how this data is sourced, computed, and verified.
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