Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows including another copy of my driver 's license and the USPS address change letter 12 ) A copy of the successful fax transmission reports for XXXX & XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How including another copy of my driver 's license and the USPS address change letter 12 ) A copy of the successful fax transmission reports for XXXX & XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Ally mailed me a letter ( via bulk mail ) to my new address that did not arrive until XX/XX/XXXX. The letter requested that I call Ally ( they have my phone number but they did not call me ) to speak about the estate. I called on XX/XX/XXXX and talked to XXXX. She explained that Ally could not verify my new address in public records and that I needed to fax a copy of my driver 's license to Ally. She also stated that it would take 1 day to process the fax and that I would receive my distribution within 7 - 10 days. ( Apparently | 1 |
| State | Complaints |
|---|---|
| including additional copies of my deed recorded XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I sent a daily fax to Ally with additional information to verify my new address : 1 ) Driver 's license ( issued XX/XX/XXXX ) & a USPS letter verifying that my address changed from XXXX XXXX to XXXXXXXX XXXX on XX/XX/XXXX 2 ) Deed for the house I purchased ( recorded XX/XX/XXXX in XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
including another copy of my driver 's license and the USPS address change letter 12 ) A copy of the successful fax transmission reports for XXXX & XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including another copy of my driver 's license and the USPS address change letter 12 ) A copy of the successful fax transmission reports for XXXX & XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Ally mailed me a letter ( via bulk mail ) to my new address that did not arrive until XX/XX/XXXX. The letter requested that I call Ally ( they have my phone number but they did not call me ) to speak about the estate. I called on XX/XX/XXXX and talked to XXXX. She explained that Ally could not verify my new address in public records and that I needed to fax a copy of my driver 's license to Ally. She also stated that it would take 1 day to process the fax and that I would receive my distribution within 7 - 10 days. ( Apparently", and the single most common underlying issue is "I sent a daily fax to Ally with additional information to verify my new address : 1 ) Driver 's license ( issued XX/XX/XXXX ) & a USPS letter verifying that my address changed from XXXX XXXX to XXXXXXXX XXXX on XX/XX/XXXX 2 ) Deed for the house I purchased ( recorded XX/XX/XXXX in XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including another copy of my driver 's license and the USPS address change letter 12 ) A copy of the successful fax transmission reports for XXXX & XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
including another copy of my driver 's license and the USPS address change letter 12 ) A copy of the successful fax transmission reports for XXXX & XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
including another copy of my driver 's license and the USPS address change letter 12 ) A copy of the successful fax transmission reports for XXXX & XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against including another copy of my driver 's license and the USPS address change letter 12 ) A copy of the successful fax transmission reports for XXXX & XX/XX/XXXX is "I sent a daily fax to Ally with additional information to verify my new address : 1 ) Driver 's license ( issued XX/XX/XXXX ) & a USPS letter verifying that my address changed from XXXX XXXX to XXXXXXXX XXXX on XX/XX/XXXX 2 ) Deed for the house I purchased ( recorded XX/XX/XXXX in XXXX XXXX" in the "Ally mailed me a letter ( via bulk mail ) to my new address that did not arrive until XX/XX/XXXX. The letter requested that I call Ally ( they have my phone number but they did not call me ) to speak about the estate. I called on XX/XX/XXXX and talked to XXXX. She explained that Ally could not verify my new address in public records and that I needed to fax a copy of my driver 's license to Ally. She also stated that it would take 1 day to process the fax and that I would receive my distribution within 7 - 10 days. ( Apparently" product category.
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