Total complaints
2
Filed since Five
2026 data Public-data reference. official source
including : A copy of my passport or drivers license.
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows including : A copy of my passport or drivers license.'s complaint history from CFPB public records. 2 consumers have filed complaints since Five. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Five
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
including : A copy of my passport or drivers license. complaint mix by product
- I called 2 100.0% – 0% relief
How including : A copy of my passport or drivers license.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called again and reached another representative who was initially helpful. This person sent me a verification code | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| after being placed on hold | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About including : A copy of my passport or drivers license.
including : A copy of my passport or drivers license. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Five, and the most recent logged activity is Five minut, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including : A copy of my passport or drivers license. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called again and reached another representative who was initially helpful. This person sent me a verification code", and the single most common underlying issue is "after being placed on hold".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including : A copy of my passport or drivers license.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does including : A copy of my passport or drivers license. have?
including : A copy of my passport or drivers license. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does including : A copy of my passport or drivers license. respond to complaints on time?
including : A copy of my passport or drivers license. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about including : A copy of my passport or drivers license.?
The most common issue reported against including : A copy of my passport or drivers license. is "after being placed on hold" in the "I called again and reached another representative who was initially helpful. This person sent me a verification code" product category.
Read our methodology — how this data is sourced, computed, and verified.
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