Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows INC.,NC,27312,Older American,Consent provided,Web,2016-01-15,Closed with non-monetary relief,Yes,No,1746355's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How INC.,NC,27312,Older American,Consent provided,Web,2016-01-15,Closed with non-monetary relief,Yes,No,1746355's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the GAP amount was finally paid. Meanwhile SunTrust attempted to extract from me the full amount of the monthly payments under the installment agreement and despite their now having been paid by both the indemnity insurance company and the GAP coverage | 1 |
| Issue | Complaints |
|---|---|
| most noticeably on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
INC.,NC,27312,Older American,Consent provided,Web,2016-01-15,Closed with non-monetary relief,Yes,No,1746355 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After a gr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, INC.,NC,27312,Older American,Consent provided,Web,2016-01-15,Closed with non-monetary relief,Yes,No,1746355 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the GAP amount was finally paid. Meanwhile SunTrust attempted to extract from me the full amount of the monthly payments under the installment agreement and despite their now having been paid by both the indemnity insurance company and the GAP coverage", and the single most common underlying issue is "most noticeably on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating INC.,NC,27312,Older American,Consent provided,Web,2016-01-15,Closed with non-monetary relief,Yes,No,1746355: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
INC.,NC,27312,Older American,Consent provided,Web,2016-01-15,Closed with non-monetary relief,Yes,No,1746355 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
INC.,NC,27312,Older American,Consent provided,Web,2016-01-15,Closed with non-monetary relief,Yes,No,1746355 has a 0% timely response rate to CFPB complaints.
The most common issue reported against INC.,NC,27312,Older American,Consent provided,Web,2016-01-15,Closed with non-monetary relief,Yes,No,1746355 is "most noticeably on XXXX XXXX" in the "the GAP amount was finally paid. Meanwhile SunTrust attempted to extract from me the full amount of the monthly payments under the installment agreement and despite their now having been paid by both the indemnity insurance company and the GAP coverage" product category.
Read our methodology — how this data is sourced, computed, and verified.