Total complaints
1
Filed since Step
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Inc,MN,55416,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8089776's complaint history from CFPB public records. 1 consumers have filed complaints since Step. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Step
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Inc,MN,55416,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8089776's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I should send {$2500.00} for the therapy bills to show that I am serious about the situation. Step-father had me send the money via Venmo to the account name XXXX who he claimed was his wife 's sister and specified not to send the money as a purchase. Step-father then asked me to delete all messages and contact information. My bank placed a hard hold on my account on Tuesday XX/XX/XXXX to prevent the {$2500.00} from leaving my account | 1 |
| Issue | Complaints |
|---|---|
| but Venmo concluded in their investigation that the transaction was not fraudulent and has asked me to pay the {$2500.00} despite it being clear the transaction was fraudulent and despite the fact that I reported the fraud to Venmo and to my bank before the funds were transferred. I had also filed a local police report on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Inc,MN,55416,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8089776 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Step, and the most recent logged activity is Step-fathe, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Inc,MN,55416,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8089776 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I should send {$2500.00} for the therapy bills to show that I am serious about the situation. Step-father had me send the money via Venmo to the account name XXXX who he claimed was his wife 's sister and specified not to send the money as a purchase. Step-father then asked me to delete all messages and contact information. My bank placed a hard hold on my account on Tuesday XX/XX/XXXX to prevent the {$2500.00} from leaving my account", and the single most common underlying issue is "but Venmo concluded in their investigation that the transaction was not fraudulent and has asked me to pay the {$2500.00} despite it being clear the transaction was fraudulent and despite the fact that I reported the fraud to Venmo and to my bank before the funds were transferred. I had also filed a local police report on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Inc,MN,55416,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8089776: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Inc,MN,55416,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8089776 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Inc,MN,55416,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8089776 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Inc,MN,55416,,Consent provided,Web,2024-01-03,Closed with explanation,Yes,N/A,8089776 is "but Venmo concluded in their investigation that the transaction was not fraudulent and has asked me to pay the {$2500.00} despite it being clear the transaction was fraudulent and despite the fact that I reported the fraud to Venmo and to my bank before the funds were transferred. I had also filed a local police report on XX/XX/XXXX" in the "I should send {$2500.00} for the therapy bills to show that I am serious about the situation. Step-father had me send the money via Venmo to the account name XXXX who he claimed was his wife 's sister and specified not to send the money as a purchase. Step-father then asked me to delete all messages and contact information. My bank placed a hard hold on my account on Tuesday XX/XX/XXXX to prevent the {$2500.00} from leaving my account" product category.
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