Total complaints
2
Filed since I'll
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows INC.,MD,XXXXX,Older American's complaint history from CFPB public records. 2 consumers have filed complaints since I'll. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I'll
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How INC.,MD,XXXXX,Older American's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| that we are requesting to no longer use the FREE Transunion access | 1 |
| considering there are no negatives accounts or missed or late payments. Fact is the only flaws on my credit report is what two mortgage Servicers has reported and refuse to correct. Now in the past month | 1 |
| State | Complaints |
|---|---|
| Servicemember,Consent provided,Web,2021-06-08,Closed with explanation,Yes,N/A,4441438 | 1 |
| Servicemember,Consent provided,Web,2021-08-28,Closed with explanation,Yes,N/A,4671735 | 1 |
| Issue | Complaints |
|---|---|
| we were both kicked out of the free access and had to go through a proving the same info you already have in detail | 1 |
| it seems that if I either apply for refinancing or maybe they think I have my score takes a huge drop. Sometimes they even attach the drop to one of my other accounts that has never shown a negative or missed payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
INC.,MD,XXXXX,Older American has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I'll, and the most recent logged activity is More recen, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, INC.,MD,XXXXX,Older American reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that we are requesting to no longer use the FREE Transunion access", and the single most common underlying issue is "we were both kicked out of the free access and had to go through a proving the same info you already have in detail".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating INC.,MD,XXXXX,Older American: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
INC.,MD,XXXXX,Older American has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
INC.,MD,XXXXX,Older American has a 0% timely response rate to CFPB complaints.
The most common issue reported against INC.,MD,XXXXX,Older American is "we were both kicked out of the free access and had to go through a proving the same info you already have in detail" in the "that we are requesting to no longer use the FREE Transunion access" product category.
Read our methodology — how this data is sourced, computed, and verified.