Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows INC.,KS,671XX,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17957866's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How INC.,KS,671XX,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17957866's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I attempted to deposit a legitimate check for {$1500.00} into my SoFi account using the mobile app. The deposit was rejected because the amount was over my mobile deposit limit. I contacted SoFi customer service on two consecutive days | 1 |
| Issue | Complaints |
|---|---|
| to request an increase to my limit. The representative stated that SoFi was completely unable to raise the limit and that it was a fixed policy. Their only suggestion was for me to go to a different bank to deposit my money | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
INC.,KS,671XX,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17957866 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, INC.,KS,671XX,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17957866 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I attempted to deposit a legitimate check for {$1500.00} into my SoFi account using the mobile app. The deposit was rejected because the amount was over my mobile deposit limit. I contacted SoFi customer service on two consecutive days", and the single most common underlying issue is "to request an increase to my limit. The representative stated that SoFi was completely unable to raise the limit and that it was a fixed policy. Their only suggestion was for me to go to a different bank to deposit my money".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating INC.,KS,671XX,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17957866: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
INC.,KS,671XX,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17957866 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
INC.,KS,671XX,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17957866 has a 0% timely response rate to CFPB complaints.
The most common issue reported against INC.,KS,671XX,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17957866 is "to request an increase to my limit. The representative stated that SoFi was completely unable to raise the limit and that it was a fixed policy. Their only suggestion was for me to go to a different bank to deposit my money" in the "I attempted to deposit a legitimate check for {$1500.00} into my SoFi account using the mobile app. The deposit was rejected because the amount was over my mobile deposit limit. I contacted SoFi customer service on two consecutive days" product category.
Read our methodology — how this data is sourced, computed, and verified.