Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Inc.,IL,615XX,,Consent provided,Web,2019-08-09,Untimely response,No,N/A,3334892's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Inc.,IL,615XX,,Consent provided,Web,2019-08-09,Untimely response,No,N/A,3334892's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which I recall receiving one message that was left when I was not available to answer the phone. She told him that she is XXXX and has an XXXX disorder and she couldn't talk to him for medical reasons. He continued to try and keep her on the phone. She again told him he did not have authorization to talk to her about my medical debt. The collector also told her she had agreed to make payments on a specific schedule | 1 |
| Issue | Complaints |
|---|---|
| it was only discussed. She reminded him that the last time I spoke to him about the debt I had advised we would make payments as we are able to. When she continued to try and end the call due to her increasing XXXX and having been advised by her doctor to avoid added XXXX during her XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Inc.,IL,615XX,,Consent provided,Web,2019-08-09,Untimely response,No,N/A,3334892 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/1, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Inc.,IL,615XX,,Consent provided,Web,2019-08-09,Untimely response,No,N/A,3334892 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which I recall receiving one message that was left when I was not available to answer the phone. She told him that she is XXXX and has an XXXX disorder and she couldn't talk to him for medical reasons. He continued to try and keep her on the phone. She again told him he did not have authorization to talk to her about my medical debt. The collector also told her she had agreed to make payments on a specific schedule", and the single most common underlying issue is "it was only discussed. She reminded him that the last time I spoke to him about the debt I had advised we would make payments as we are able to. When she continued to try and end the call due to her increasing XXXX and having been advised by her doctor to avoid added XXXX during her XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Inc.,IL,615XX,,Consent provided,Web,2019-08-09,Untimely response,No,N/A,3334892: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Inc.,IL,615XX,,Consent provided,Web,2019-08-09,Untimely response,No,N/A,3334892 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Inc.,IL,615XX,,Consent provided,Web,2019-08-09,Untimely response,No,N/A,3334892 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Inc.,IL,615XX,,Consent provided,Web,2019-08-09,Untimely response,No,N/A,3334892 is "it was only discussed. She reminded him that the last time I spoke to him about the debt I had advised we would make payments as we are able to. When she continued to try and end the call due to her increasing XXXX and having been advised by her doctor to avoid added XXXX during her XXXX" in the "which I recall receiving one message that was left when I was not available to answer the phone. She told him that she is XXXX and has an XXXX disorder and she couldn't talk to him for medical reasons. He continued to try and keep her on the phone. She again told him he did not have authorization to talk to her about my medical debt. The collector also told her she had agreed to make payments on a specific schedule" product category.
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