Total complaints
1
Filed since Time
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Inc.,IL,60516,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18650766's complaint history from CFPB public records. 1 consumers have filed complaints since Time. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Time
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Inc.,IL,60516,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18650766's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/year> | Contacted Coinbase support | Received two verbal confirmations that both the subscription and credit card were canceled and that charges would be reversed XX/XX/year> | Coinbase XXXX subscription implemented | Subscription charges began despite prior cancellation and verbal confirmations XX/XX/year> Present | Unauthorized billing continues | Coinbase continues charging subscription | 1 |
| Issue | Complaints |
|---|---|
| and late fees despite verbal confirmations XX/XX/year> Present | Online support attempts | Multiple tickets submitted ; no written confirmation received ; repeatedly redirected to phone support Present | Written response from Coinbase | Stated limited resources and directed me to call ; refused to handle dispute in writing Present | Action requested | Full reversal of charges | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Inc.,IL,60516,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18650766 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Time, and the most recent logged activity is Timeline o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Inc.,IL,60516,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18650766 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/year> | Contacted Coinbase support | Received two verbal confirmations that both the subscription and credit card were canceled and that charges would be reversed XX/XX/year> | Coinbase XXXX subscription implemented | Subscription charges began despite prior cancellation and verbal confirmations XX/XX/year> Present | Unauthorized billing continues | Coinbase continues charging subscription", and the single most common underlying issue is "and late fees despite verbal confirmations XX/XX/year> Present | Online support attempts | Multiple tickets submitted ; no written confirmation received ; repeatedly redirected to phone support Present | Written response from Coinbase | Stated limited resources and directed me to call ; refused to handle dispute in writing Present | Action requested | Full reversal of charges".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Inc.,IL,60516,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18650766: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Inc.,IL,60516,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18650766 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Inc.,IL,60516,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18650766 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Inc.,IL,60516,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18650766 is "and late fees despite verbal confirmations XX/XX/year> Present | Online support attempts | Multiple tickets submitted ; no written confirmation received ; repeatedly redirected to phone support Present | Written response from Coinbase | Stated limited resources and directed me to call ; refused to handle dispute in writing Present | Action requested | Full reversal of charges" in the "XX/XX/year> | Contacted Coinbase support | Received two verbal confirmations that both the subscription and credit card were canceled and that charges would be reversed XX/XX/year> | Coinbase XXXX subscription implemented | Subscription charges began despite prior cancellation and verbal confirmations XX/XX/year> Present | Unauthorized billing continues | Coinbase continues charging subscription" product category.
Read our methodology — how this data is sourced, computed, and verified.