Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows INC.,GA,30534,,Consent provided,Web,2024-12-11,Closed with non-monetary relief,Yes,N/A,11120649's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How INC.,GA,30534,,Consent provided,Web,2024-12-11,Closed with non-monetary relief,Yes,N/A,11120649's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called XXXX XXXX to see why they posted that I was 30 days late on my truck payment when I traded the vehicle on XX/XX/XXXX to XXXX XXXX XXXX. They said they haven't received the payoff from the dealership. I said yes you have. I have the recipe they sent me from the pay off. The superior advised me to go to a XXXX XXXX branch and fax the payoff receipt to them. I did exactly as they asked. He then told me to call XXXXXXXX XXXX back while I'm at the XXXX XXXX XXXXXXXX and let them know the fax was sent. I did that | 1 |
| Issue | Complaints |
|---|---|
| she started to accuse me of being late on my payment. I've never been late on any of my payments nor any of my XXXX XXXX XXXX payments. I told her the payoff that the dealership sent paid the XXXX payment and the rest of the vehicles balance. I then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
INC.,GA,30534,,Consent provided,Web,2024-12-11,Closed with non-monetary relief,Yes,N/A,11120649 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, INC.,GA,30534,,Consent provided,Web,2024-12-11,Closed with non-monetary relief,Yes,N/A,11120649 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called XXXX XXXX to see why they posted that I was 30 days late on my truck payment when I traded the vehicle on XX/XX/XXXX to XXXX XXXX XXXX. They said they haven't received the payoff from the dealership. I said yes you have. I have the recipe they sent me from the pay off. The superior advised me to go to a XXXX XXXX branch and fax the payoff receipt to them. I did exactly as they asked. He then told me to call XXXXXXXX XXXX back while I'm at the XXXX XXXX XXXXXXXX and let them know the fax was sent. I did that", and the single most common underlying issue is "she started to accuse me of being late on my payment. I've never been late on any of my payments nor any of my XXXX XXXX XXXX payments. I told her the payoff that the dealership sent paid the XXXX payment and the rest of the vehicles balance. I then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating INC.,GA,30534,,Consent provided,Web,2024-12-11,Closed with non-monetary relief,Yes,N/A,11120649: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
INC.,GA,30534,,Consent provided,Web,2024-12-11,Closed with non-monetary relief,Yes,N/A,11120649 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
INC.,GA,30534,,Consent provided,Web,2024-12-11,Closed with non-monetary relief,Yes,N/A,11120649 has a 0% timely response rate to CFPB complaints.
The most common issue reported against INC.,GA,30534,,Consent provided,Web,2024-12-11,Closed with non-monetary relief,Yes,N/A,11120649 is "she started to accuse me of being late on my payment. I've never been late on any of my payments nor any of my XXXX XXXX XXXX payments. I told her the payoff that the dealership sent paid the XXXX payment and the rest of the vehicles balance. I then" in the "I called XXXX XXXX to see why they posted that I was 30 days late on my truck payment when I traded the vehicle on XX/XX/XXXX to XXXX XXXX XXXX. They said they haven't received the payoff from the dealership. I said yes you have. I have the recipe they sent me from the pay off. The superior advised me to go to a XXXX XXXX branch and fax the payoff receipt to them. I did exactly as they asked. He then told me to call XXXXXXXX XXXX back while I'm at the XXXX XXXX XXXXXXXX and let them know the fax was sent. I did that" product category.
Read our methodology — how this data is sourced, computed, and verified.