Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows INC.,GA,302XX,,Consent provided,Web,2019-11-06,Closed with explanation,No,N/A,3425937's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How INC.,GA,302XX,,Consent provided,Web,2019-11-06,Closed with explanation,No,N/A,3425937's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| loan officer and any other employee within their company and XXXX XXXX. This information was requested due to inconsistencies of an approval | 1 |
| Issue | Complaints |
|---|---|
| she emailed me the document request and I complied. The next day the loan officer XXXX XXXX called me ( phone log can confirm ) on XX/XX/XXXX ( next day ) @ XXXX and advised me I wasn't approved with a different reason which was never mentioned to me. I asked XXXX why would XXXX tell me I was approved less than 24 hours ago and now he tells me something different and if I was denied please send me XXXX XXXX official denial of what was sent to him | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
INC.,GA,302XX,,Consent provided,Web,2019-11-06,Closed with explanation,No,N/A,3425937 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This consu, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, INC.,GA,302XX,,Consent provided,Web,2019-11-06,Closed with explanation,No,N/A,3425937 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "loan officer and any other employee within their company and XXXX XXXX. This information was requested due to inconsistencies of an approval", and the single most common underlying issue is "she emailed me the document request and I complied. The next day the loan officer XXXX XXXX called me ( phone log can confirm ) on XX/XX/XXXX ( next day ) @ XXXX and advised me I wasn't approved with a different reason which was never mentioned to me. I asked XXXX why would XXXX tell me I was approved less than 24 hours ago and now he tells me something different and if I was denied please send me XXXX XXXX official denial of what was sent to him".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating INC.,GA,302XX,,Consent provided,Web,2019-11-06,Closed with explanation,No,N/A,3425937: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
INC.,GA,302XX,,Consent provided,Web,2019-11-06,Closed with explanation,No,N/A,3425937 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
INC.,GA,302XX,,Consent provided,Web,2019-11-06,Closed with explanation,No,N/A,3425937 has a 0% timely response rate to CFPB complaints.
The most common issue reported against INC.,GA,302XX,,Consent provided,Web,2019-11-06,Closed with explanation,No,N/A,3425937 is "she emailed me the document request and I complied. The next day the loan officer XXXX XXXX called me ( phone log can confirm ) on XX/XX/XXXX ( next day ) @ XXXX and advised me I wasn't approved with a different reason which was never mentioned to me. I asked XXXX why would XXXX tell me I was approved less than 24 hours ago and now he tells me something different and if I was denied please send me XXXX XXXX official denial of what was sent to him" in the "loan officer and any other employee within their company and XXXX XXXX. This information was requested due to inconsistencies of an approval" product category.
Read our methodology — how this data is sourced, computed, and verified.