Total complaints
1
Filed since Stat
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Inc.,CO,80247,,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9760084's complaint history from CFPB public records. 1 consumers have filed complaints since Stat. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Stat
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Inc.,CO,80247,,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9760084's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I can not confirm that the pictures submitted to XXXX were taken of my apartment after I returned the keys and moved out as I was denied a walkthrough with personnel from the leasing office. This denial was not in compliance with the policy in XXXX XXXX XXXX XXXX of Intent to Vacate signed by a leasing agent/manager and myself which states that I would have an opportunity to schedule a move-out inspection and after the inspection and return of the keys I would receive a copy of the move in or move out forms. Additionally | 1 |
| Issue | Complaints |
|---|---|
| I called the leasing office to inquire about having the carpet cleaned through the vendors that they used and I was told by XXXX leasing agent that they would ask and get back to me but I never heard back. Another time that I inquired about having the carpet cleaned I was told that they do not normally offer this option to tenets and that they have vendors that they use for make ready purposes. I inquired because I have lived in apartments that allowed me to use their XXXX XXXX vendors to clean my carpet at the discounted rate that they received as they saw it as upkeep/maintenance and encouraged tenants to have the carpet cleaned at least once during their lease. Additionally | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Inc.,CO,80247,,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9760084 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Stat, and the most recent logged activity is Statement , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Inc.,CO,80247,,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9760084 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I can not confirm that the pictures submitted to XXXX were taken of my apartment after I returned the keys and moved out as I was denied a walkthrough with personnel from the leasing office. This denial was not in compliance with the policy in XXXX XXXX XXXX XXXX of Intent to Vacate signed by a leasing agent/manager and myself which states that I would have an opportunity to schedule a move-out inspection and after the inspection and return of the keys I would receive a copy of the move in or move out forms. Additionally", and the single most common underlying issue is "I called the leasing office to inquire about having the carpet cleaned through the vendors that they used and I was told by XXXX leasing agent that they would ask and get back to me but I never heard back. Another time that I inquired about having the carpet cleaned I was told that they do not normally offer this option to tenets and that they have vendors that they use for make ready purposes. I inquired because I have lived in apartments that allowed me to use their XXXX XXXX vendors to clean my carpet at the discounted rate that they received as they saw it as upkeep/maintenance and encouraged tenants to have the carpet cleaned at least once during their lease. Additionally".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Inc.,CO,80247,,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9760084: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Inc.,CO,80247,,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9760084 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Inc.,CO,80247,,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9760084 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Inc.,CO,80247,,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9760084 is "I called the leasing office to inquire about having the carpet cleaned through the vendors that they used and I was told by XXXX leasing agent that they would ask and get back to me but I never heard back. Another time that I inquired about having the carpet cleaned I was told that they do not normally offer this option to tenets and that they have vendors that they use for make ready purposes. I inquired because I have lived in apartments that allowed me to use their XXXX XXXX vendors to clean my carpet at the discounted rate that they received as they saw it as upkeep/maintenance and encouraged tenants to have the carpet cleaned at least once during their lease. Additionally" in the "I can not confirm that the pictures submitted to XXXX were taken of my apartment after I returned the keys and moved out as I was denied a walkthrough with personnel from the leasing office. This denial was not in compliance with the policy in XXXX XXXX XXXX XXXX of Intent to Vacate signed by a leasing agent/manager and myself which states that I would have an opportunity to schedule a move-out inspection and after the inspection and return of the keys I would receive a copy of the move in or move out forms. Additionally" product category.
Read our methodology — how this data is sourced, computed, and verified.